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For Companies At a Glance
- Tasks: Support sales teams with technical proposals and customer enquiries in the electrical utilities market.
- Company: Join Lucy Electric, a leader in intelligent power distribution solutions.
- Benefits: Competitive salary, supportive team culture, and opportunities for professional growth.
- Why this job: Make an impact in the electrical industry while developing your skills in a dynamic environment.
- Qualifications: GCSEs in Maths, English, and Science; familiarity with electrical schematics is a plus.
- Other info: Collaborative workplace with a focus on continuous improvement and customer service excellence.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Internal Job Title: Sales and Tendering Engineer
Location: Thame
Job Reference No: 4003
Business: Lucy Electric
Job Purpose: To support our external Sales Teams with the technical proposals needed to help drive profitable business. The ideal candidate will be familiar with the Electrical Utilities Market (DNO, IDNO, ICP, EV, Renewables, rail sectors or export markets etc.). Our candidate will have excellent communication skills, good knowledge of the Electrical industry and preferably hold an HNC or higher in electrical engineering.
Business Overview: Lucy Electric is an international leader in intelligent secondary power distribution products and solutions, with features such as remote operation and monitoring. Linking energy generation to consumption, the business specialises in high-performance medium and low-voltage switchgear for utility, industrial and commercial applications.
Key Responsibilities
- Support the Sales Teams with the sales and tendering process by assisting with tender preparation, administration, contract handover, customer call handling and sales generation.
- Support the Sales Teams to gather their data and help with the return actions.
- Communicate customer requirements internally.
- Manage Customer order handover to Customer Services/Contract Management team.
- Follow-up open tenders to assist the Sales Teams.
- Support for UK Distributors.
- Support L1 (L1 – “standard product enquiries”) Technical Queries received by either phone or email.
- Undertake any other duties and responsibilities as required to maintain and/or improve the efficiency, quality and service provided by the company.
- Comply with all company policies and procedures and maintain confidentiality of information relating to the company’s business and staff.
The position is responsible for:
- Receiving customer enquiries via email, telephone and web-based portals
- Reviewing specification documents including technical drawings and schematics, understanding the customer requirements, clarifying where necessary, and matching the application with the most suitable product offering.
- Championing the customer enquiry internally, coordinating, and driving the input from other departments including Operations, Technical, Marketing, Quality, Logistics, Finance, Customer Services, Legal.
- Completion of Customer Pre-qualification questionnaires
- Authoring of Customer quotations from a data base of pre-configured products
- Authoring of Customer tenders with bespoke solutions
- Maintenance of Tender Procedures and documentation e.g. Tender templates/descriptions, Literature/IOMs/Type Test Certs for inclusion in tenders, tenders themselves, skeleton files and post-sales Contracts handover.
- Operating and updating the CRM system
- Archive Control
Qualifications, Knowledge, and Experience
Minimum Qualifications, Knowledge and Experience:
- GCSE in Maths, English and a Science or ICT subject
- Competent in the use of Microsoft Office (Excel, Word and Outlook)
- Experience of quoting capital equipment worldwide including working from engineering drawings, electrical schematics or reading from technical specifications would be an advantage
Desirable Qualifications and Experience:
- Familiar with the UK Electrical Utilities Market via either DNO or IDNO, ICP, EV, Renewables or rail sectors
- Similar B2B experience gained in other sectors such as Oil & Gas, Infrastructure or Transportation would be a useful alternative
- Familiar with export markets, using INCO terms and tender bonds
- Experience of working with CAD applications
- Experience of the use of project management tools/practices
- Degree/HND/GNVQ qualification in Electrical Engineering would be a distinct advantage
Essential Skills
- Experience in administering a CRM application
- Experience of project management techniques and tools would be useful
Desirable Skills
- Sound understanding of contractual and INCO terms and conditions
- Understanding and application of commercial terminology e.g. margins & factors
Behavioral Competencies
- You will have excellent attention to detail
- Your excellent organisational skills will ensure the team pulls together
- Your ability to prioritise work and operate to tight deadlines whilst managing the expectations of all stakeholders will ensure best in class customer service
Values
We support and respect each other, we collaborate, continually improve and we ‘can do’
How to apply
Does this sound interesting? We would love to hear from you. Our application process is quick and easy. Apply today!
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Sales and Tendering Engineer employer: Lucy Electric
Contact Detail:
Lucy Electric Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales and Tendering Engineer
✨Tip Number 1
Network like a pro! Reach out to people in the electrical utilities market, attend industry events, and connect on LinkedIn. The more people you know, the better your chances of landing that Sales and Tendering Engineer role.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can discuss electrical schematics and tender processes confidently. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales and Tendering Engineer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales and Tendering Engineer role. Highlight your experience in the Electrical Utilities Market and any relevant qualifications, like your HNC in electrical engineering. We want to see how you fit into our team!
Show Off Your Communication Skills: Since this role involves a lot of communication with both customers and internal teams, be sure to showcase your excellent communication skills in your application. Use clear and concise language to demonstrate your ability to convey technical information effectively.
Highlight Relevant Experience: If you've got experience with tender preparation or working with CRM systems, make it known! We love candidates who can bring their past experiences to the table, especially if they relate to the responsibilities listed in the job description.
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s quick and easy, and we can’t wait to see what you bring to the team at Lucy Electric!
How to prepare for a job interview at Lucy Electric
✨Know Your Stuff
Make sure you brush up on your knowledge of the Electrical Utilities Market. Familiarise yourself with terms like DNO, IDNO, and EV. Being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Communication Skills
Since this role involves a lot of interaction with sales teams and customers, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated technical information in the past.
✨Prepare for Technical Questions
Expect questions related to electrical engineering principles and project management tools. Review any relevant technical documents or specifications you’ve worked with before, as you may be asked to interpret them during the interview.
✨Demonstrate Your Organisational Skills
This position requires excellent organisational abilities. Be ready to discuss how you manage multiple tasks and deadlines. Consider sharing specific examples from your previous roles where you successfully juggled various responsibilities.
