At a Glance
- Tasks: Support the Store Manager and team to create an exceptional shopping experience.
- Company: Join Lucy and Yak, a vibrant brand with a passion for sustainability.
- Benefits: Competitive salary, part-time hours, and opportunities for career growth.
- Other info: Engage with the community through events and social media.
- Why this job: Be part of a mission-driven company and inspire a passionate team.
- Qualifications: 2+ years in customer-facing roles with strong leadership skills.
The predicted salary is between 25000 - 32000 £ per year.
Apply for Assistant Store Manager at Lucy and Yak in Exeter, ENG, GB. This full-time on-site position offers great opportunities for career growth.
As an Assistant Manager you will support the Exeter Store Manager and team, working collaboratively to create an exceptional shopping experience and drive the success of the store.
Responsibilities- Customer-Centric Approach: Become an expert on all things Lucy & Yak and foster a customer-focused culture.
- Team Development, Coaching & Training: Motivate and inspire team members, provide instant feedback and support recruiting, training and development.
- Sales: Partner with the Store Manager to meet sales targets and KPIs, implementing strategies to drive growth.
- Operational Support: Oversee daily store operations, manage staff rotas, support opening & closing procedures, run evening and collaboration events.
- Stock Management: Assist with inventory optimisation, minimise stock discrepancies and ensure product availability.
- Community Engagement: Organise and run events, build an engaged community via in-store and social media interactions.
- Previous customer-facing supervisory or team management experience (minimum 2 years).
- Strong leadership, team management and communication skills.
- Proven ability to drive sales and achieve targets.
- Good understanding of social media platforms (Instagram, Facebook, TikTok, etc).
- Confident, responsible, adaptable and skilled at creative problem solving.
- Passion for Lucy & Yak’s mission, products and values.
- Commitment to excellence and a customer-obsessed mindset.
Employment Information: Salary based on experience. Part time – 30 hours per week. Based in Exeter. This role does not have a closing date; the advertisement may be closed at the company's discretion. Internal applicants: Current and previous Lucy & Yak managers will be referenced during recruitment.
Assistant Store Manager at Lucy and Yak in Exeter employer: Lucy and Yak
At Lucy and Yak, we pride ourselves on being an exceptional employer that values creativity, community, and personal growth. Located in the vibrant city of Exeter, our team-oriented culture fosters collaboration and innovation, providing ample opportunities for career advancement while ensuring a supportive environment for all employees. Join us to not only drive sales and enhance customer experiences but also to engage with a passionate community that shares your enthusiasm for our mission and values.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Store Manager at Lucy and Yak in Exeter
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Lucy and Yak, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Assistant Store Manager at Lucy and Yak in Exeter
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Lucy and Yak that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Lucy and Yak will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Lucy and Yak and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Lucy and Yak
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Lucy and Yak, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Lucy and Yak!
