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- Tasks: Lead a vibrant team in delivering exceptional food and service at exciting events.
- Company: DOME creates high-energy, food-led experiences across London.
- Benefits: Career growth, expert training, discounts, and a fun team environment.
- Why this job: Join a dynamic summer operation and make memorable experiences for diverse audiences.
- Qualifications: Charismatic leadership skills and a passion for great food and teamwork.
- Other info: Fast-paced environment with opportunities to work with top chefs and brands.
The predicted salary is between 24000 - 36000 £ per year.
DOME is looking for a charismatic and kind Supervisor to join our team! DOME creates exciting, high‐energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop‐ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food‐led destinations, working with our own in-house brands and a curated network of national and international partners. Our brands are quick‐service and crowd‐led, known for decadent, delicious and creative menus. By bringing together independent concepts under one roof, we create memorable, high‐impact experiences that activate spaces and attract diverse audiences.
Our Southbank site is one of our busiest and most exciting seasonal operations. Each summer we operate a few different in‐house brands and a rotating international guest‐chef residency featuring standout chefs from New York and France. Sitting in one of London's highest footfall locations, Southbank attracts people from all walks of life, from locals and tourists to theatre‐goers and weekend crowds. The season runs from May to September, with a team of around 40 people working across the site. It's fast‐paced, high‐energy and people‐focused, offering a dynamic summer environment where great food, strong teamwork, and constant momentum define the experience.
Roles and Responsibilities
- Unit Operations: Support the day‐to‐day running of the unit, completing opening and closing procedures, daily inspections, site security, and maintaining safe, well‐presented working environments.
- Product & Service: Deliver food and service to brand standards with strong menu knowledge, accurate product builds, smooth service flow, upselling, and leadership by example during service and briefings.
- Compliance & Safety: Follow food safety, health & safety, and company policies, complete required training, maintain compliance records, and support inspections and waste management.
- People & Shift Leadership: Support team leadership on shift, assist with inductions, training, performance check‐ins, absence management, and clear communication across the team.
- Stock, Costs & Stakeholders: Support ordering, stock control, supplier processes, and cost management, while representing the brand professionally with VIPs, partners, and stakeholders.
Benefits
- Growth, personal development and career opportunities in festivals and events
- Expert leadership and management training from some top providers
- Fun, friendly, casual and seriously experienced team
- Discount off food and drink at any of our events, festivals, pop‐ups or restaurants
- Good quality uniform
- Employee Assistance Program to support your health and wellbeing
- Bonus scheme for all team members – whatever your level
Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop‐ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.
Supervisor in Westminster employer: Luckys Southbank 1.4 - BOH
Contact Detail:
Luckys Southbank 1.4 - BOH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in Westminster
✨Tip Number 1
Get to know DOME and its vibe! Before your interview, check out their social media and website to understand their culture and offerings. This way, you can show off your enthusiasm and fit right in!
✨Tip Number 2
Practice your people skills! As a Supervisor, you'll be leading a team and interacting with customers. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Showcase your leadership experience! Think of examples where you've led a team or handled a busy situation. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the DOME family. Don’t miss out on this exciting opportunity!
We think you need these skills to ace Supervisor in Westminster
Some tips for your application 🫡
Show Your Charisma: DOME is all about creating exciting experiences, so let your personality shine through in your application! Use a friendly tone and share any relevant experiences that highlight your people skills.
Know the Menu: Familiarise yourself with DOME's brands and their offerings. Mentioning specific dishes or concepts in your application shows us you're genuinely interested and ready to hit the ground running!
Highlight Teamwork: Since we thrive on strong teamwork, make sure to include examples of how you've successfully worked with others in fast-paced environments. We want to see that you can lead by example and support your team!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our vibrant team!
How to prepare for a job interview at Luckys Southbank 1.4 - BOH
✨Know the Brand Inside Out
Before your interview, dive deep into DOME and Truffle Burger's offerings. Familiarise yourself with their menus, values, and the vibe they create at events. This knowledge will not only impress but also help you align your answers with their brand ethos.
✨Showcase Your People Skills
As a Supervisor, you'll be leading a team in a fast-paced environment. Prepare examples of how you've successfully managed teams or resolved conflicts in the past. Highlight your charisma and kindness, as these traits are essential for creating a positive atmosphere.
✨Demonstrate Your Operational Know-How
Be ready to discuss your experience with unit operations, compliance, and safety standards. Share specific instances where you've ensured smooth service flow or maintained high standards during busy periods. This shows you're not just a people person but also operationally savvy.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare questions that show your interest in the role and the company. Inquire about their upcoming events, team dynamics, or how they handle peak times. This demonstrates your enthusiasm and helps you gauge if it's the right fit for you.
