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- Tasks: Lead a vibrant team in delivering exceptional food and service at exciting events.
- Company: Join DOME, a dynamic company creating high-energy food experiences across London.
- Benefits: Enjoy growth opportunities, expert training, discounts, and a fun, friendly team environment.
- Why this job: Be part of a fast-paced, people-focused summer operation with memorable experiences.
- Qualifications: Charismatic leadership skills and a passion for great food and teamwork.
- Other info: Work at one of London's busiest locations with diverse audiences and exciting events.
The predicted salary is between 30000 - 42000 £ per year.
DOME is looking for a charismatic and kind Supervisor to join our team! DOME creates exciting, high-energy places where people come together, spanning nationwide festivals, meanwhile spaces on the Southbank, pop-ups, catering, and events across London, alongside our two Truffle Burger restaurants in central London. We design, deliver, and operate vibrant, food-led destinations, working with our own in-house brands and a curated network of national and international partners. Our brands are quick-service and crowd-led, known for decadent, delicious and creative menus. By bringing together independent concepts under one roof, we create memorable, high-impact experiences that activate spaces and attract diverse audiences.
Our Southbank site is one of our busiest and most exciting seasonal operations. Each summer we operate a few different in-house brands and a rotating international guest-chef residency featuring standout chefs from New York and France. Sitting in one of London’s highest footfall locations, Southbank attracts people from all walks of life, from locals and tourists to theatre-goers and weekend crowds. The season runs from May to September, with a team of around 40 people working across the site. It’s fast-paced, high-energy and people-focused, offering a dynamic summer environment where great food, strong teamwork, and constant momentum define the experience.
Roles and Responsibilities
- Unit Operations: Support the day-to-day running of the unit, completing opening and closing procedures, daily inspections, site security, and maintaining safe, well-presented working environments.
- Product & Service: Deliver food and service to brand standards with strong menu knowledge, accurate product builds, smooth service flow, upselling, and leadership by example during service and briefings.
- Compliance & Safety: Follow food safety, health & safety, and company policies, complete required training, maintain compliance records, and support inspections and waste management.
- People & Shift Leadership: Support team leadership on shift, assist with inductions, training, performance check-ins, absence management, and clear communication across the team.
- Stock, Costs & Stakeholders: Support ordering, stock control, supplier processes, and cost management, while representing the brand professionally with VIPs, partners, and stakeholders.
Benefits
- Growth, personal development and career opportunities in festivals and events
- Expert leadership and management training from some top providers
- Fun, friendly, casual and seriously experienced team
- Discount off food and drink at any of our events, festivals, pop-ups or restaurants
- Good quality uniform
- Employee Assistance Program to support your health and wellbeing
- Bonus scheme for all team members – whatever your level
Truffle Burger was founded in 2018. What began as a simple burger, trading from a van around London, grew into a cult favourite. The business has expanded from pop-ups, festivals, international collaborations and restaurants into a recognised brand with an ever increasing following. As we continue to grow our teams, projects, ideas and national and international presence, we stay true to what made Truffle Burger special from day one.
Supervisor in City of Westminster employer: Luckys Southbank 1.4 - BOH
Contact Detail:
Luckys Southbank 1.4 - BOH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in City of Westminster
✨Tip Number 1
Get to know the company! Before your interview, dive into DOME's vibe and values. Check out their social media and website to see what events they're running and what makes them tick. This way, you can show off your enthusiasm and fit right in!
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a mate or in front of the mirror. Focus on how your past experiences align with the Supervisor role, especially around teamwork and leadership. Confidence is key!
✨Tip Number 3
Show your personality! DOME is all about creating memorable experiences, so let your charisma shine through during the interview. Share stories that highlight your kindness and ability to connect with people – it’s what they’re looking for!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot a quick thank-you email to express your appreciation for the opportunity. It shows you're genuinely interested and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor in City of Westminster
Some tips for your application 🫡
Show Your Charisma: DOME is all about creating exciting experiences, so let your personality shine through in your application! Use a friendly tone and share any relevant experiences that highlight your people skills.
Know the Menu: Familiarise yourself with DOME's brands and their offerings. Mentioning specific dishes or concepts in your application shows us you're genuinely interested and ready to hit the ground running!
Highlight Teamwork: Since we thrive on strong teamwork, make sure to include examples of how you've successfully worked with others in fast-paced environments. We love to see how you contribute to a positive team dynamic!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Luckys Southbank 1.4 - BOH
✨Know the Brand Inside Out
Before your interview, dive deep into DOME and Truffle Burger's history, values, and menu offerings. Familiarise yourself with their unique selling points and recent events. This will not only show your enthusiasm but also help you connect your experience to their brand ethos.
✨Showcase Your People Skills
As a Supervisor, you'll be leading a team in a fast-paced environment. Prepare examples of how you've successfully managed teams or resolved conflicts in previous roles. Highlight your ability to motivate others and create a positive atmosphere, which is crucial for DOME's vibrant culture.
✨Demonstrate Your Service Knowledge
Brush up on food safety and service standards relevant to the role. Be ready to discuss how you would ensure compliance and maintain high service levels during busy shifts. Showing that you understand the importance of these aspects will set you apart as a candidate who can hit the ground running.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, seasonal operations, and growth opportunities within DOME. This not only shows your genuine interest in the role but also helps you gauge if the company culture aligns with your values and career aspirations.
