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- Tasks: Lead a dynamic team to create unforgettable guest experiences in a vibrant karaoke venue.
- Company: Lucky Voice, where fun meets exceptional hospitality.
- Benefits: Competitive salary, bonus scheme, discounts, and private healthcare.
- Other info: Flexible hours with opportunities for creativity and innovation.
- Why this job: Join us to inspire others and make every night out memorable.
- Qualifications: Experience in hospitality management and a passion for guest satisfaction.
The predicted salary is between 30000 - 40000 £ per year.
At Lucky Voice, we are passionate about delivering unforgettable nights out. From private karaoke rooms to expertly crafted cocktails and delicious food, our venues are designed to provide the ultimate social experience. We are currently looking for an experienced, dynamic & driven Assistant General Manager to join our Soho venue. If you are confident, proactive and passionate about hospitality, people and creating memorable customer experiences, we would love to hear from you!
As an Assistant General Manager at Lucky Voice, you will bring energy, expertise, and a genuine passion for delivering exceptional guest experiences. Highly organised and a natural communicator, you will support and inspire your team to deliver excellence while ensuring smooth, efficient operations across every shift.
About You
- You have proven experience in a management role within a busy bar or hospitality environment.
- You are a strong leader who can inspire, motivate, and develop a team.
- You are passionate about hospitality and creating memorable guest experiences.
- You thrive in a fast-paced, collaborative environment.
- You have a solid understanding of industry trends and best practices.
- You bring energy, positivity, and a sense of fun to the workplace, making both team members and guests feel valued.
Key Responsibilities
- Deliver outstanding guest experiences by being upbeat, friendly, professional, and efficient.
- Maintain a comprehensive understanding of the Lucky Voice offering.
- Stay up to date with new products, techniques, and drink trends.
- Take financial responsibility for BOH administration and weekly reporting.
- Ensure compliance with licensing regulations and company policies.
- Uphold health and safety standards to protect both staff and guests.
- Support and complete projects assigned by the General Manager or Head of Operations.
- Attend weekly management meetings and set goals, projects, and challenges for the team.
- Maintain the condition of the venue through regular checks and prompt issue reporting.
- Drive innovation and introduce new ideas to keep Lucky Voice at the forefront of the karaoke experience market.
What You Will Get
- Competitive salary.
- Bonus scheme.
- 100% tronc paid directly to you.
- Company discounts.
- Employee Assistance Programme.
- Private healthcare.
- Cycle to Work scheme.
- Access to The Stream.
Please note: This role requires flexibility, including late-night and weekend working.
Assistant General Manager in London employer: Lucky Voice Group
Contact Detail:
Lucky Voice Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. Let them know you're on the lookout for an Assistant General Manager role at Lucky Voice – you never know who might have a lead or can put in a good word for you!
✨Tip Number 2
Get social! Follow Lucky Voice on social media and engage with their posts. Show your enthusiasm for their brand and what they stand for. This can help you get noticed and demonstrate your genuine passion for creating memorable guest experiences.
✨Tip Number 3
Prepare for the interview by researching the latest trends in the hospitality industry. Be ready to discuss how you can bring innovation and fresh ideas to the table at Lucky Voice. We want to see your energy and creativity shine through!
✨Tip Number 4
Apply directly through our website! It shows initiative and gives us a chance to see your application in the best light. Plus, it’s a great way to express your enthusiasm for joining the Lucky Voice team right from the start.
We think you need these skills to ace Assistant General Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences where you created memorable moments for guests, as this aligns perfectly with our mission at Lucky Voice.
Highlight Your Leadership Skills: As an Assistant General Manager, you'll be leading a team. Make sure to showcase your leadership experience in your application. Talk about how you've motivated and developed your team in previous roles, and how you can bring that energy to our venue.
Be Upbeat and Professional: Your written application should reflect the upbeat and friendly vibe we cherish at Lucky Voice. Keep your tone positive and professional, and don’t hesitate to inject a bit of personality into your writing – we want to see the real you!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Lucky Voice!
How to prepare for a job interview at Lucky Voice Group
✨Know Your Venue Inside Out
Before your interview, make sure you have a solid understanding of Lucky Voice's offerings. Familiarise yourself with their menu, drink trends, and the overall vibe of the venue. This will show your genuine interest and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As an Assistant General Manager, you'll need to inspire and motivate your team. Prepare examples from your past experiences where you've successfully led a team or improved guest experiences. Highlight your ability to create a positive atmosphere for both staff and customers.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations in a busy bar environment. Think about times when you've dealt with difficult guests or managed a crisis. Practising these scenarios can help you articulate your problem-solving skills effectively.
✨Bring Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through during the interview. Share what excites you about creating memorable experiences for guests and how you plan to bring energy and positivity to the team at Lucky Voice.