At a Glance
- Tasks: Lead food and beverage operations, ensuring top-notch service and team performance.
- Company: Join a vibrant entertainment venue with a focus on hospitality and fun.
- Benefits: Enjoy competitive pay, health plans, retirement options, and exclusive discounts.
- Other info: Flexible hours and a dynamic work environment with growth opportunities.
- Why this job: Be at the heart of the action, creating memorable experiences for guests every day.
- Qualifications: 3+ years in leadership roles within high-volume food and beverage settings.
The predicted salary is between 30000 - 40000 £ per year.
Overview
The Role
As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice.
What You'll Do
- Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift.
- Drive revenue through sales-focused service, upselling, guest engagement, and event support.
- Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well.
- Own labor management, food and beverage cost control, inventory accuracy, and daily financial targets.
- Stay on the floor supporting FOH and BOH, resolving guest issues in real time, and reinforcing a culture of accountability.
- Ensure the center is operationally ready and guest-ready through every high-volume shift.
What You'll Bring
- 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations.
- A proven ability to drive food and beverage sales and build teams that deliver it consistently.
- Experience training and developing hourly leaders in fast-paced environments.
- A floor-first management style with a strong read on guest experience.
- Solid financial acumen including labor, food cost, inventory, and P&L contribution.
- Comfortable lifting up to 50 lbs and standing or walking for extended periods.
- Flexible availability including nights, weekends, and holidays.
What You'll Get
- Medical, Dental, and Vision plans to select from based on your needs.
- Wellness resources to help you along your wellness journey.
- 401(k) Retirement Plans.
- Employee Stock Purchase Program.
- Employee Assistance Program (EAP).
- Vacation and Holidays.
- Perks! Bowling, Boomer's, and Waterpark discounts, Retail discounts, Event discounts, and more!
Benefits
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position.
The pay range for this position is $55,000 to $60,000 per year.
We think you need these skills to ace Restaurant & Operations Manager in Birmingham
Leadership Experience
Food and Beverage Operations
Sales-Focused Service
Guest Engagement
Team Recruitment and Training
Labor Management
Cost Control
