Operations Executive in London

Operations Executive in London

London Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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Lucky Egg

At a Glance

  • Tasks: Manage stock levels, shipments, and customer operations for a fun, fast-paced games company.
  • Company: Join Lucky Egg, the UK's fastest-growing party games startup with a vibrant culture.
  • Benefits: Enjoy 25 days holiday, hybrid working, and free games each year!
  • Why this job: Be part of a creative team making the world more fun while growing your career.
  • Qualifications: 1-3 years in operations or logistics, strong organisation skills, and a passion for games.
  • Other info: Work in a dynamic Soho office with regular social events and local discounts.

The predicted salary is between 28800 - 43200 £ per year.

Lucky Egg is the UK’s fastest-growing party games company. We’ve been named a top founder-led startup in the UK, and we’re just getting started. We’re Lucky Egg, creators of viral games like Grab the Mic and Sorry What?! Our games are played by millions worldwide. We move fast, think big, and pursue bold ideas that reshape how people play.

Join the team as an Operations Executive.

What You’ll Be Doing

  • Inventory & Stock
    • Own visibility of stock levels across global warehouses and markets.
    • Maintain clear, accurate ops trackers.
    • Flag risks early and escalate with proposed solutions.
  • Shipments & Logistics
    • Own inbound shipments with suppliers, freight forwarders, and 3PLs - ensuring everyone is aligned on timelines.
    • Report on progress of sea and air shipments; maintain accurate status updates.
    • Oversee the B2B process, ensuring smooth delivery to retail partners.
    • Liaise with 3PLs on outbound fulfilment, tracking SLA performance and resolving issues through partners.
  • Customer Ops
    • Own the customer-facing side of operations: ensuring D2C orders are fulfilled correctly and on time.
    • Track, investigate, and resolve customer order issues with 3PLs and couriers.
    • Identify recurring issues and drive improvements to reduce future errors.
  • Process & Improvement
    • Take ownership of ops trackers, reporting, and workflows - ensuring senior leadership has accurate, timely visibility.
    • Suggest process improvements to make operations smoother and faster.
    • Contribute to long-term projects such as new market expansion.

What We’re Looking For

  • 1–3 years’ experience in operations, logistics, supply chain, or eCommerce.
  • Excellent organisation skills - you thrive on keeping things tidy and on track.
  • Confident communicator who can manage partners and suppliers remotely.
  • Comfortable with spreadsheets, systems, and data entry.
  • A problem-solver who spots issues early and takes ownership to resolve them.
  • Experience with eCommerce platforms (Amazon, TikTok Shop).
  • Exposure to 3PLs, B2B wholesale operations, or inventory planning.
  • Interest in consumer goods, games, or entertainment.

Why Join Lucky Egg?

  • We’re not just selling games - we’re making the world more fun. You’ll join a high-performing, creative team where your work directly keeps the brand moving.
  • Be at the heart of a high-growth brand scaling internationally.
  • Learn fast in a high-performing, creative team.
  • Autonomy and ownership - your work directly keeps the brand moving.
  • Opportunity to grow into more responsibility as the business scales.
  • 25 days holiday per year, plus bank holidays.
  • Hybrid working - a balanced setup with 1 day per week WFH.
  • Central Soho office, ideally located near major transport links.
  • A free selection of our games each year - play is part of the job!
  • Regular social events, from team lunches to our legendary summer sports day.
  • Access to local discounts - cafés, fitness, beauty, and more.
  • Pension scheme to support your future plans.

How to Apply

Hiring Manager: Lorna Cruickshank [Head of Operations]

To apply, please complete the attached Google form. This will ask you to upload your CV as well as a short video introducing yourself and explaining why you’d be a great fit for the role.

Google Form: https://forms.gle/ER3yVzHZN2BkmSgC8

Operations Executive in London employer: Lucky Egg

At Lucky Egg, we pride ourselves on being a dynamic and innovative employer that fosters a vibrant work culture where creativity thrives. As an Operations Executive, you'll be part of a fast-paced team dedicated to reshaping the gaming industry, with ample opportunities for personal and professional growth. Enjoy a hybrid working model, generous holiday allowance, and unique perks like free games and regular social events, all while contributing to a brand that brings joy to millions worldwide.
Lucky Egg

Contact Detail:

Lucky Egg Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Executive in London

✨Tip Number 1

Get your game face on! When you’re applying for the Operations Executive role, make sure to showcase your organisational skills. Use examples from your past experiences to highlight how you’ve kept things tidy and on track in previous roles.

✨Tip Number 2

Don’t just send in your CV; create a short video introduction! This is your chance to show off your confident communication skills. Explain why you’re the perfect fit for Lucky Egg and how you can help keep the operations running smoothly.

✨Tip Number 3

Research is key! Familiarise yourself with Lucky Egg’s games and their market presence. Knowing the ins and outs of their products will not only impress the hiring manager but also help you tailor your responses during any interviews.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Lucky Egg and ready to dive into the fun world of party games.

We think you need these skills to ace Operations Executive in London

Inventory Management
Logistics Coordination
Supply Chain Management
eCommerce Platforms
Data Entry
Problem-Solving Skills
Communication Skills
Organisation Skills
Process Improvement
Customer Service
3PL Liaison
B2B Operations
Attention to Detail
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Executive role. Highlight your experience in operations, logistics, and any relevant skills that match what we're looking for. We want to see how you can bring your unique flair to our team!

Nail the Video Introduction: When you're recording your video introduction, be yourself! Share why you're excited about joining Lucky Egg and how your background makes you a perfect fit. Remember, we love creativity, so let your personality shine through!

Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled challenges in previous roles. We’re all about spotting issues early and taking ownership, so show us how you’ve done this before!

Apply Through Our Website: We encourage you to apply through our Google form as it’s the best way for us to review your application. Make sure to double-check everything before hitting submit – we can’t wait to see what you bring to the table!

How to prepare for a job interview at Lucky Egg

✨Know Your Stuff

Before the interview, dive deep into Lucky Egg's games and their operations. Familiarise yourself with their inventory processes and logistics. This will not only show your genuine interest but also help you answer questions more confidently.

✨Showcase Your Organisational Skills

Since the role requires excellent organisation skills, prepare examples from your past experiences where you successfully managed stock levels or improved operational processes. Be ready to discuss how you keep things tidy and on track.

✨Communicate Clearly

As a confident communicator, practice articulating your thoughts clearly. Think about how you would manage partners and suppliers remotely. You might even want to role-play some scenarios to get comfortable with potential questions.

✨Problem-Solving Mindset

Be prepared to discuss specific challenges you've faced in operations or logistics. Highlight how you identified issues early and took ownership to resolve them. This will demonstrate your proactive approach and problem-solving skills.

Operations Executive in London
Lucky Egg
Location: London
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