Senior Technical Product Designer with AI in London

Company overview: LucidLink is a fast-growing startup on a mission to make data instantly and securely accessible from everywhere. Our cloud-based technology enables teams to instantly access files and collaborate from anywhere in a familiar format that works like a local hard drive. LucidLink’s solution is designed for workflows involving huge files, massive data sets and real-time collaboration. Our customers include the world’s most creative companies like Paramount, Warner Brothers, Epic Games, Spotify, A+E and Netflix. We were founded in 2016 by storage industry experts and support over one billion customer files across more than 40+ countries. LucidLink is headquartered in San Francisco, California, has an engineering office in Sofia, Bulgaria, and remote employees across North America, Europe, and Australia.

Reasons to join LucidLink:

• Tackle big challenges: You’ll have the chance to solve complex, high-stakes problems that redefine how teams collaborate globally.
• Values-led culture: Our values guide every decision and interaction, empowering you to grow personally and professionally.
• Hypergrowth journey: Joining a company with rapid growth means unparalleled opportunities for advancement and learning.
• Immediate impact: Your work will matter—immediately. You’ll be part of a tight-knit team where your ideas and actions will create tangible results.
• Comprehensive benefits: We believe in investing in our people with flexible PTO, a competitive salary, stock options, and full health coverage.

Hi, I’m Radina, Director of Design at LucidLink. I'm looking for a Senior Product Designer with strong product thinking, a research-informed approach, and a clear focus on work that leads to better outcomes. This is a chance to help shape a category-defining product. On our team, craft, honesty, and real customer impact matter a lot.

I'm looking for someone who’s comfortable working across discovery and delivery — from understanding customer needs to designing clear, scalable experiences across web, desktop, and mobile. The work sits in a complex product space, with connected workflows, integrations, and technical depth that make the design challenges especially interesting. Experience or interest in AI-powered UX is a strong plus.

What You'll Do:

• Own design outcome on complex product areas, from discovery to delivery.
• Run research and validation activities, and turn insights into product decisions.
• Design flows, wireframes, prototypes, and polished interfaces across platforms.
• Partner with product and engineering to create solutions that balance customer needs, business goals, and technical feasibility.
• Use data, research, and design judgment to improve outcomes.
• Contribute to consistency through patterns, components, and design system practices.
• Communicate decisions clearly through rationale, storytelling, and evidence.
• Contribute to design quality through collaboration and feedback.

What We're Looking For:

• Strong product thinking and ability to simplify complex problems.
• Solid research and validation skills, with good judgment on when to use them.
• Experience designing complex digital products across multiple platforms, ideally desktop-first.
• Strong technical acumen, with the ability to quickly grasp and work within complex systems.
• Strong systems thinking and attention to scalability and edge cases.
• Ability to work effectively with cross-functional teams in iterative environments.
• Data-informed mindset and comfort using qualitative and quantitative signals.
• A technical background or comfort with technically complex products is a plus.
• High craft standards in interaction, visual design, and prototyping.
• Experience in SaaS or B2B products is strongly preferred.
• Experience with AI-enabled features or workflows is a strong plus.
• Fluent in English, written and spoken.

You’ll Thrive Here If You Are:

• Proactive and curious, with a habit of looking beyond the obvious solution.
• Comfortable working in fast-moving environments where priorities evolve and learning is continuous.
• Thoughtful about both speed and quality, knowing when to go deep and when to keep momentum.
• Collaborative and low-ego, with a willingness to share work early and improve it through feedback.
• Motivated by solving real customer problems and creating measurable product value.
• Reliable in execution and confident working independently within a shared product direction.
• Energized by complexity and able to bring clarity to ambiguous situations.

Show Us Your Craft: Please share a portfolio with detailed case studies that walk us through your process from insight to execution.

Interview plan:

• Initial Interview: You’ll meet with someone from our People & Culture team.
• Hiring Manager Interview: You’ll meet with the hiring manager for a structured interview focused on your past experience and achievements.
• Design Interview: You’ll meet with the lead product designer to discuss your experience and present a case study.
• Design Task: In this live session with our Design team, you’ll collaborate on a real-world design challenge.
• Review Session & Prototype w/Design team: Selected candidates will complete a short follow-up exercise.

At LucidLink, AI fluency is a core professional competency. As part of our interview process, we'll explore how you currently use AI tools in your work and how you think about using them responsibly.