At a Glance
- Tasks: Lead on-site IT desktop refresh deployments and manage a team of engineers.
- Company: Lucid, a company that values diversity and inclusion.
- Benefits: Equal opportunities, supportive environment, and a focus on integrity.
- Other info: Join a team that celebrates differences and values diverse perspectives.
- Why this job: Make a real impact in a fast-paced, dynamic IT environment.
- Qualifications: Experience in leading IT deployments and strong coordination skills.
The predicted salary is between 45000 - 55000 £ per year.
We are seeking an experienced On‑Site Deployment Lead to support a large‑scale IT Desktop Refresh programme. The role leads day‑to‑day on‑site deployment activity, managing engineers and execution during rollout waves, and providing clear reporting into a central project team contact. This is a hands‑on, delivery‑focused role requiring strong on‑site leadership and issue resolution capability.
Key Responsibilities
- Lead and control on‑site desktop refresh deployment activity
- Coordinate and direct deployment engineers and rollout partners
- Act as primary on‑site authority during deployment windows
- Oversee device swaps, user handovers, and decommissioning
- Track progress, exceptions, and quality issues
- Provide daily status reporting to the central project team
- Escalate risks, blockers, and failures promptly
Required Experience
- Leading on‑site IT deployments or desktop refresh projects
- Strong end‑user computing (EUC) knowledge
- Experience managing engineers or deployment teams
- Excellent coordination, reporting, and escalation skills
- Comfortable working in fast‑paced, business‑critical environments
- Asset management or ITSM tooling exposure
- PMO / Prince2‑aligned delivery environments
At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Team Lead in Glasgow employer: Lucid Support Services Ltd
At Lucid, we pride ourselves on fostering a dynamic and inclusive work environment where every team member is empowered to lead and innovate. As a Team Lead in our On-Site Deployment team, you will benefit from a culture that values honesty, integrity, and pragmatism, alongside opportunities for professional growth and development within a large-scale IT project. Our commitment to diversity ensures that all voices are heard, making Lucid an exceptional place to build a meaningful career.
Contact Details:
Lucid Support Services Ltd Recruitment Team
