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- Tasks: Lead on-site IT desktop refresh deployments and manage engineers during rollout.
- Company: Join a dynamic team at Lucid, known for its inclusive culture.
- Benefits: Gain hands-on experience in a fast-paced environment with growth opportunities.
- Other info: Diversity and inclusion are at our core; we welcome all qualified applicants.
- Why this job: Make a real impact by leading critical IT projects and enhancing user experiences.
- Qualifications: Experience in IT deployments and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Glasgow
Duration: 2 - 3 months
Overview:
We are seeking an experienced On-Site Deployment Lead to support a large-scale IT Desktop Refresh programme. The role leads day-to-day on-site deployment activity, managing engineers and execution during rollout waves, and providing clear reporting into a central project team contact. This is a hands-on, delivery-focused role requiring strong on-site leadership and issue resolution capability.
Key Responsibilities
- Lead and control on-site desktop refresh deployment activity
- Coordinate and direct deployment engineers and rollout partners
- Act as primary on-site authority during deployment windows
- Oversee device swaps, user handovers, and decommissioning
- Track progress, exceptions, and quality issues
- Provide daily status reporting to the central project team
- Escalate risks, blockers, and failures promptly
Required Experience
- Leading on-site IT deployments or desktop refresh projects
- Strong end-user computing (EUC) knowledge
- Experience managing engineers or deployment teams
- Excellent coordination, reporting, and escalation skills
- Comfortable working in fast-paced, business-critical environments
- Large-scale EUC or multi-site rollout experience
Desirable
- Asset management or ITSM tooling exposure
- PMO/Prince2-aligned delivery environments
If you are available and interested in this opportunity, please apply for further information.
Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
On-Site Deployment Lead in Glasgow employer: Lucid Support Services Ltd
Contact Detail:
Lucid Support Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Deployment Lead in Glasgow
✨Tip Number 1
Get to know the company culture before your interview. Check out their website and social media to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your leadership skills! Since this role is all about managing teams and coordinating activities, think of examples from your past experiences where you've successfully led a project or resolved issues on-site. Be ready to share these stories during your chat.
✨Tip Number 3
Don’t forget to ask questions during your interview! This shows that you’re engaged and serious about the role. Ask about the deployment process, team dynamics, or any challenges they foresee in the upcoming rollout waves.
✨Tip Number 4
Apply through our website for the best chance at landing the job! We love seeing applications come directly from our platform, and it helps us keep track of all the amazing candidates like you. So, don’t hesitate—get your application in!
We think you need these skills to ace On-Site Deployment Lead in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the On-Site Deployment Lead role. Highlight your experience in leading IT deployments and managing teams, as this will show us you’re the right fit for the job.
Craft a Compelling Cover Letter: Your cover letter should tell us why you’re passionate about this role. Share specific examples of your past experiences that align with the key responsibilities mentioned in the job description.
Showcase Your Skills: Don’t forget to emphasise your strong end-user computing knowledge and coordination skills. We want to see how you’ve successfully managed deployment projects in fast-paced environments.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and get back to you as soon as possible!
How to prepare for a job interview at Lucid Support Services Ltd
✨Know Your Deployment Inside Out
Make sure you understand the specifics of the IT Desktop Refresh programme. Familiarise yourself with the key responsibilities and challenges of the On-Site Deployment Lead role, so you can confidently discuss how your experience aligns with their needs.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership capabilities, especially in managing engineers and coordinating deployment activities. Be ready to discuss how you've successfully resolved issues in fast-paced environments, as this will demonstrate your hands-on approach.
✨Be Ready for Scenario Questions
Expect questions about how you would handle specific deployment scenarios, such as device swaps or user handovers. Think through potential challenges and articulate your problem-solving strategies clearly to show you're proactive and solution-oriented.
✨Highlight Your Reporting Experience
Since daily status reporting is crucial for this role, be prepared to discuss your experience with tracking progress and escalating issues. Bring examples of how you've effectively communicated with project teams in the past, showcasing your coordination and reporting skills.