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- Tasks: Support COINS ERP users, troubleshoot issues, and enhance system capabilities.
- Company: Join Lucid, a company that values honesty, integrity, and diverse perspectives.
- Benefits: Enjoy a hybrid work model and opportunities for professional growth.
- Why this job: Be part of exciting projects and make a real impact on business operations.
- Qualifications: Experience with COINS ERP, SQL, and advanced Excel skills required.
- Other info: Diversity and inclusion are at our core; we welcome all qualified applicants.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen for an experienced Application Specialist with in-depth knowledge of COINS ERP software. The successful candidate will play a key role across multiple projects covering integration, support, maintenance, and enhancing the COINS application across the business.
Key Responsibilities:
- Provide day-to-day application support for COINS users across various departments.
- Support data migration, integration, and reporting efforts using COINS functionality.
- Troubleshoot and resolve technical issues or escalate as needed.
- Assist with upgrades, implementations, and system configurations.
- Advanced Microsoft Excel skills, including formulas, pivot tables, and analysis tools.
- Proven ability to support business applications and end-users effectively.
- Liaise with vendors and internal IT teams to ensure optimal system performance.
- Create and maintain documentation, including user guides and standard operating procedures.
- Conduct user training sessions and deliver system-related workshops.
- Participate in projects aimed at improving or extending system capabilities.
- Experience with SQL or other reporting/data tools.
- Background in IT support or systems implementation is ideal.
- Knowledge and experience of CVR (Cost Value Reconciliation) processes is ideal.
If you are available and interested in this opportunity, please apply for further information. Please note due to high volumes of applications we are unable to contact every application. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
ERP Specialist employer: Lucid Support Services Ltd
Contact Detail:
Lucid Support Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERP Specialist
✨Tip Number 1
Familiarise yourself with COINS ERP software if you haven't already. Understanding its functionalities and common issues can give you an edge during interviews, as you'll be able to discuss how you can contribute to the team from day one.
✨Tip Number 2
Brush up on your Microsoft Excel skills, especially with formulas and pivot tables. Being able to demonstrate your proficiency in Excel during discussions can set you apart, as it's a key requirement for the role.
✨Tip Number 3
Prepare to discuss your experience with SQL or other reporting tools. Highlight specific projects where you've used these skills to solve problems or improve processes, as this will show your practical knowledge and ability to support business applications.
✨Tip Number 4
Think about examples from your past work where you've successfully trained users or created documentation. Being able to share these experiences will demonstrate your capability to enhance user experience and support the team effectively.
We think you need these skills to ace ERP Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the ERP Specialist position. Understand the key responsibilities and required skills, especially those related to COINS ERP software and Microsoft Excel.
Tailor Your CV: Customise your CV to highlight relevant experience with COINS ERP, SQL, and any IT support roles you've held. Emphasise your ability to troubleshoot technical issues and support end-users effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the role and how your skills align with the company's needs. Mention specific projects or experiences that demonstrate your expertise in application support and system enhancements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Lucid Support Services Ltd
✨Showcase Your COINS ERP Knowledge
Make sure to highlight your experience with COINS ERP software during the interview. Be prepared to discuss specific projects where you've used the software, focusing on how you supported users and resolved technical issues.
✨Demonstrate Advanced Excel Skills
Since advanced Microsoft Excel skills are crucial for this role, be ready to provide examples of how you've used formulas, pivot tables, and analysis tools in past positions. You might even want to bring a portfolio showcasing your work.
✨Prepare for Technical Questions
Expect questions related to troubleshooting and system configurations. Brush up on common technical issues that COINS users face and think about how you would approach resolving them. This will show your problem-solving abilities.
✨Discuss Your Training Experience
Since conducting user training sessions is part of the job, be prepared to talk about any previous experience you've had in training others. Share specific examples of workshops or training sessions you've led and the outcomes achieved.
