Deskside Support Technician Salary: Up to £35,000 per annum Security Clearance: Not Required Employment Type: Full Time, Permanent Location: Scunthrope About the Role We are looking for customer-focused Deskside Support Technicians to join our growing IT support team to be based in Scunthorpe. This is an excellent opportunity for experienced IT professionals who enjoy working directly with end users, resolving technical issues, and delivering outstanding customer service. As a Deskside Support Technician, you will provide hands-on technical support for desktop, laptop, software, and peripheral issues. Acting as an escalation point for more complex incidents, you will take ownership of problems through to resolution while ensuring a positive user experience. You will work closely with Service Desk, Infrastructure, and third-line support teams to maintain service levels and support business operations. Key Responsibilities Provide onsite and deskside IT support for end users. Take ownership of incidents and service requests from diagnosis through to resolution. Investigate and resolve desktop, hardware, software, and application issues. Escalate complex technical issues where appropriate while maintaining ownership of the tick...
Desktop Support Technician - Scunthorpe employer: Lucid Support Services Ltd
Bizerba is an excellent employer, offering a dynamic work environment in Derby where innovation meets tradition. With a strong commitment to employee growth and development, we provide comprehensive training opportunities and a supportive culture that values diversity and inclusion. Join us to be part of a team that not only focuses on high-quality testing but also fosters a rewarding career path in the engineering field.
Contact Details:
Lucid Support Services Ltd Recruitment Team
