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- Tasks: Join us to deploy and support desktops, laptops, and mobile devices.
- Company: Lucid values diversity and integrity, providing equal opportunities for all.
- Benefits: Enjoy a flexible work environment with a focus on inclusion.
- Why this job: Gain hands-on experience in tech support while making a real impact.
- Qualifications: Strong knowledge of Windows OS, Active Directory, and remote desktop tools required.
- Other info: This is a 3-month contract role based in Aberdeen.
Here at Lucid we have an exciting opportunity for a couple of experienced Desktop Engineers to join our client on a 3 month contract.
- Imaging and deployment of new Desktops, Laptops and Mobile Devices.
- Handing new devices to users, assisting with user profile set-up, and supporting migration issues.
- Provide advanced-level support for Windows desktop operating systems (eg Windows 10, Windows 11, O365) and associated applications.
- Floorwalk support post migration to assist users with faulty profiles & any desktop issues experienced.
- Strong knowledge of Windows OS, Active Directory, Group Policy, and remote desktop support tools.
If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Desktop Engineer - PVG employer: Lucid Support Services Ltd
Contact Detail:
Lucid Support Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Engineer - PVG
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 10, Windows 11, and O365. Being able to discuss your hands-on experience with these systems during any conversations will show your expertise.
✨Tip Number 2
Prepare to demonstrate your problem-solving skills, especially regarding user profile set-up and migration issues. Think of examples from your past experiences where you successfully resolved similar challenges.
✨Tip Number 3
Highlight your knowledge of Active Directory and Group Policy in discussions. Be ready to explain how you've used these tools in previous roles to manage user accounts and permissions effectively.
✨Tip Number 4
Show your willingness to provide floorwalk support post-migration. This role requires a proactive approach to assisting users, so be prepared to discuss how you would engage with users to ensure their smooth transition to new devices.
We think you need these skills to ace Desktop Engineer - PVG
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific requirements for the Desktop Engineer position. Highlight your experience with Windows OS, Active Directory, and remote desktop support in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job. Emphasise your previous work with imaging and deployment of desktops and laptops, as well as any relevant support roles you've held.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and how your background makes you a perfect fit. Mention your problem-solving skills and ability to assist users post-migration, as these are key aspects of the job.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise to make a great first impression.
How to prepare for a job interview at Lucid Support Services Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience with Windows desktop operating systems, especially Windows 10 and 11. Be prepared to discuss specific scenarios where you've successfully deployed or troubleshot these systems.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've handled migration issues or user profile setups in the past. Lucid will be looking for your ability to think on your feet and resolve issues efficiently.
✨Familiarise Yourself with Active Directory and Group Policy
Since strong knowledge of Active Directory and Group Policy is essential, brush up on these topics. Be ready to explain how you've used them in previous roles to manage user accounts and permissions.
✨Emphasise Your Customer Support Experience
As the role involves floorwalk support post-migration, share your experiences in providing excellent customer service. Highlight any instances where you assisted users with technical issues and how you ensured their satisfaction.
