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- Tasks: Join us to deploy and support desktops, laptops, and mobile devices.
- Company: Lucid values diversity and integrity, creating an inclusive workplace.
- Benefits: Enjoy a flexible contract with opportunities for growth and learning.
- Why this job: Be part of a dynamic team making a real impact in tech support.
- Qualifications: Strong knowledge of Windows OS, Active Directory, and remote desktop tools required.
- Other info: We celebrate differences and welcome applications from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Here at Lucid we have an exciting opportunity for a couple of experienced Desktop Engineers to join our client on a 3 month contract.
- Imaging and deployment of new Desktops, Laptops and Mobile Devices.
- Handing new devices to users, assisting with user profile set-up, and supporting migration issues.
- Provide advanced-level support for Windows desktop operating systems (e.g. Windows 10, Windows 11, O365) and associated applications.
- Floorwalk support post migration to assist users with faulty profiles and any desktop issues experienced.
- Strong knowledge of Windows OS, Active Directory, Group Policy, and remote desktop support tools.
If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics.
If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Contact Detail:
Lucid Support Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop Engineer - PVG
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows 10, Windows 11, and O365. Being able to discuss your hands-on experience with these systems during any conversations will show that you're well-prepared for the role.
✨Tip Number 2
Highlight your experience with imaging and deploying desktops and laptops. Be ready to share examples of how you've successfully managed similar tasks in previous roles, as this will demonstrate your capability to handle the responsibilities outlined in the job.
✨Tip Number 3
Prepare to discuss your troubleshooting skills, especially regarding user profile issues and remote desktop support. Having specific scenarios in mind where you resolved complex problems can set you apart from other candidates.
✨Tip Number 4
Show your understanding of Active Directory and Group Policy by being ready to explain how you've used these tools in past roles. This knowledge is crucial for the Desktop Engineer position, and demonstrating it can significantly boost your chances.
We think you need these skills to ace Desktop Engineer - PVG
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in desktop engineering, particularly with Windows 10, Windows 11, and O365. Include specific examples of imaging and deployment of devices, as well as any user support roles you've held.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your familiarity with Active Directory, Group Policy, and remote desktop support tools, and how these skills make you a great fit for the position.
Showcase Problem-Solving Skills: Highlight instances where you've successfully resolved migration issues or provided advanced-level support. This will demonstrate your ability to handle the challenges mentioned in the job description.
Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within a week. This shows your continued interest in the position and can help keep your application top of mind.
How to prepare for a job interview at Lucid Support Services Ltd
✨Know Your Tech
Make sure you brush up on your knowledge of Windows desktop operating systems, especially Windows 10 and 11. Be prepared to discuss your experience with imaging and deploying devices, as well as troubleshooting common issues.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to share examples of how you've handled migration issues or user profile setups in the past. Highlight your ability to provide advanced-level support and how you approach problem-solving.
✨Familiarise Yourself with Active Directory
Since strong knowledge of Active Directory and Group Policy is essential for this role, ensure you can explain how you've used these tools in previous positions. Be prepared to answer technical questions related to user management and permissions.
✨Show Your Support Skills
Floorwalking support is a key part of this job, so be ready to discuss how you assist users post-migration. Share any experiences where you've helped users resolve issues with faulty profiles or desktop problems.
