At a Glance
- Tasks: Lead the rollout of modern telephony solutions using Microsoft Teams across multiple sites.
- Company: Lucid, a company that values diversity and innovation.
- Benefits: Competitive pay, inclusive culture, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on collaboration and support.
- Why this job: Join a transformative project and make a real impact in digital telephony.
- Qualifications: Experience in telephony solutions and strong stakeholder engagement skills.
The predicted salary is between 40000 - 50000 £ per year.
Location: Aberdeen (on-site)
Contract: 3 months
Start Date: ASAP
IR35 Status: Inside IR35
Overview:
We are seeking an experienced Telephony Engineer with a strong background in delivering and rolling out modern digital telephony solutions, ideally Microsoft Teams Telephony. This role is focused on replacing legacy telephony platforms as part of an analogue-to-digital transformation across a large multi-site estate (100+ sites). You will play a key role in implementing an already established core solution, taking ownership of site-level design, deployment, and go-live activities.
Key Responsibilities
- Deliver end-to-end telephony rollouts across multiple sites, primarily using Microsoft Teams Telephony (Direct Routing and/or Operator Connect)
- Support the replacement of legacy/analogue telephony systems with modern digital solutions
- Engage with stakeholders to support delivery, building on existing communications already provided
- Design site-specific telephony solutions, ensuring alignment with the core architecture
- Lead on-site build, configuration, implementation, and go-live activities
- Configure and support Microsoft Teams calling features
- Ensure smooth cutover and transition for end users, minimising disruption
- Troubleshoot voice and connectivity issues
- Maintain clear documentation and provide structured handovers
If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values ‘Honesty, Integrity and Pragmatism’. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Telecommunications Engineer in Aberdeen employer: Lucid Support Services Ltd
At Lucid, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters innovation and collaboration. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment that values diverse perspectives. Located in Aberdeen, our team enjoys the benefits of working on-site in a vibrant city while contributing to meaningful projects that drive digital transformation across a large multi-site estate.
Contact Details:
Lucid Support Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Telecommunications Engineer in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecommunications field, especially those who have experience with Microsoft Teams. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, whether at a networking event or an interview, be ready to discuss your hands-on experience with telephony rollouts and how you've tackled challenges in the past.
✨Tip Number 3
Prepare for the technical questions! Brush up on your knowledge of Microsoft Teams Telephony, Direct Routing, and Operator Connect. Being able to speak confidently about these topics will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications come directly from passionate candidates like you. Plus, it gives us a chance to see your enthusiasm for the role right from the start.
We think you need these skills to ace Telecommunications Engineer in Aberdeen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of a Telephony Deployment Engineer. Highlight your experience with Microsoft Teams Telephony and any previous projects where you've replaced legacy systems. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about digital telephony solutions and how you can contribute to our team. Keep it concise but engaging, and don’t forget to mention your experience with multi-site deployments.
Showcase Your Problem-Solving Skills:In your application, be sure to highlight specific examples where you've troubleshot voice and connectivity issues. We love seeing how you approach challenges, so share those stories that demonstrate your analytical thinking and technical prowess!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Lucid Support Services Ltd
✨Know Your Tech Inside Out
Make sure you brush up on Microsoft Teams Telephony, especially Direct Routing and Operator Connect. Be ready to discuss your previous experiences with telephony rollouts and how you've tackled challenges in the past.
✨Showcase Your Stakeholder Engagement Skills
Prepare examples of how you've successfully engaged with stakeholders in previous projects. Highlight your communication skills and how you’ve built relationships to ensure smooth project delivery.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you've troubleshot voice and connectivity issues. Be ready to explain your thought process and the steps you took to resolve these problems effectively.
✨Emphasise Documentation and Handover Processes
Discuss your approach to maintaining clear documentation and structured handovers. This is crucial for ensuring continuity and minimising disruption during cutovers, so be prepared to share your methods.
