At a Glance
- Tasks: Provide hands-on IT support and troubleshoot tech issues across various client sites.
- Company: Lucid, a company that values diversity and inclusion.
- Benefits: Earn £185 per day plus travel expenses, with flexible working hours.
- Other info: Dynamic role with opportunities for growth and learning in tech.
- Why this job: Gain real-world experience in IT while making a difference for clients.
- Qualifications: Full UK driving licence and willingness to obtain PVG clearance.
The predicted salary is between 1500 - 2000 € per month.
Location: Aberdeen & surrounding areas
Duration: 2nd March - 27th March, 13th April - 1st May (Monday-Friday, 8:30-4:30)
Rate: £185 per day, + £15 per day travel expenses
Clearance: PVG, eDBS.
We are looking for a field-based IT Engineer to work alongside an operations team supporting various client sites. The role involves handling ServiceNow tickets and travelling to multiple sites each day to deliver hands-on technical support, break-fix and deployment tasks.
Key Responsibilities:- Respond to incidents and service requests via ServiceNow
- Provide end-user and device support for Windows 11, M365 and related technologies.
- Support Active Directory environments
- Support Microsoft Intune and endpoint management
- Support and Deploy Apple, Samsung and other smart devices
- Troubleshoot, configure and Deploy hardware and software, dealing with any connectivity issues
- Work closely with the central operations team
- Full UK driving licence
- Access to a vehicle
- PVG/Disclosure Scotland (or willingness to obtain)
If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics.
If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
IT Field Engineer in Aberdeen employer: Lucid Support Services Ltd
At Lucid, we pride ourselves on being an excellent employer, offering a supportive work culture that values honesty, integrity, and pragmatism. As an IT Field Engineer in Aberdeen, you'll enjoy competitive daily rates, travel expenses, and the opportunity to work with cutting-edge technologies while collaborating with a dedicated operations team. We are committed to employee growth and inclusivity, ensuring that all team members have access to development opportunities and a welcoming environment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Field Engineer in Aberdeen
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Field Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer for tech support roles or freelance gigs that allow you to work with Windows 11, M365, and other technologies mentioned in the job description. This will not only boost your skills but also make your CV shine.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to ServiceNow, Active Directory, and device management. Practise explaining your troubleshooting process clearly and confidently – it’s all about showing you can think on your feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace IT Field Engineer in Aberdeen
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Field Engineer role. Highlight your experience with ServiceNow, Windows 11, and any relevant technologies. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the job description. We love a good story!
Be Clear and Concise:When filling out your application, keep it clear and to the point. Avoid jargon unless it's relevant to the role. We appreciate straightforward communication, so make it easy for us to see your qualifications.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Lucid Support Services Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 11, M365, and Active Directory. Be ready to discuss how you've handled similar technologies in the past, as this will show your potential employer that you're not just familiar with them, but that you can also troubleshoot and support them effectively.
✨Familiarise Yourself with ServiceNow
Since you'll be responding to incidents and service requests via ServiceNow, it’s a good idea to get comfortable with the platform. If you have experience using it, prepare to share specific examples of how you've used it to manage tickets or improve workflows.
✨Highlight Your Hands-On Experience
This role involves a lot of hands-on technical support, so be prepared to talk about your previous experiences in similar roles. Share stories about how you’ve successfully deployed devices or resolved connectivity issues, as these real-life examples will resonate well with the interviewers.
✨Show Your Team Spirit
Since you'll be working closely with an operations team, it's important to demonstrate your ability to collaborate. Think of instances where you've worked as part of a team to solve problems or improve processes, and be ready to discuss how you can contribute positively to their team dynamic.
