At a Glance
- Tasks: Provide 1st and 2nd line IT support, manage equipment, and assist with office moves.
- Company: Join a dynamic tech studio in the vibrant Baltic Triangle, Liverpool.
- Benefits: Enjoy private healthcare, 29 days holiday, and early finishes on Fridays.
- Other info: Flexible interview process and a culture that values diversity and wellbeing.
- Why this job: Kickstart your IT career in a supportive environment with great growth opportunities.
- Qualifications: Problem-solving skills, Windows 11 experience, and basic networking knowledge required.
The predicted salary is between 26228 - 30000 £ per year.
Location: Baltic Triangle, Liverpool
Hours: 37.5 hours per week
Salary: £26,228.00 - £30,000.00 DOE
Our Values:
- Collaboration - We collaborate as a team, communicate openly to learn and share.
- Respect - We value diverse perspectives and treat others with kindness.
- Excellence - We continuously strive for improvement in creative and technical excellence.
- Wellbeing - We prioritise wellbeing to create a positive and supportive community.
Overview:
We are looking for an IT Technician to join our growing team. You will be reporting directly into our IT Lead and working alongside other talented Technicians where you will have the opportunity to develop, learn and progress.
What you’ll do:
- Provide 1st and 2nd line support to staff, diagnosing faults such as logon issues, profile faults, permission errors.
- On-boarding new hires to the studio.
- Off-boarding team members from projects.
- Building and setting up PCs and installing and testing new software.
- Manage equipment requests and inventory, including performing frequent audits.
- Keeping office and meeting rooms tidy - collecting unused equipment.
- Scheduling IT recycling and waste pickup.
- Assisting with desk / office moves.
What we’re looking for from you:
- Sharp problem solving skills.
- Excellent communication skills.
- Ability to make well measured prioritisation/triage decisions.
- Windows 11 experience.
- Ubuntu Linux experience would be beneficial.
- Basic network knowledge TCP/IP, DNS, DHCP.
- Ability to build a PC from parts and diagnose faulty hardware.
- Able to lift 25kg.
What can you expect during the Interview Process:
- Onsite Interview – An interview to discuss your experience and working history relating to the position with our Lead IT Engineer, Senior IT Technician and Head of Talent.
- Onsite interview – A final Interview with our Studio Director and IT Director.
How can we support you?
We work our process around your availability and try to be as accommodating as possible. A member of our recruitment team will be in touch prior to your first interview and will keep in contact throughout the process. If you have any specific questions prior to this please contact careers@lucidgames.co.uk. We can provide suitable adjustments during our recruitment processes. Should you require adjustments/flexible arrangements to interview, or take up a role at Lucid, please let us know in the notes/cover letter section of your application. This will not affect your application.
What we can offer you:
- Private Healthcare for you and your family.
- Employee Assistance Programme (EAP).
- Free parking in Liverpool City Centre.
- Company pension at 4% of annual salary.
- 29 days holidays, Including Christmas shutdown.
- Cycle2work scheme.
- Summer and Christmas parties.
- Early Friday finish every last Friday of the month.
- Profit Share Bonus & Christmas Bonus.
- Monthly company breakfast.
Don’t meet all the requirements? We care about what you can do, not just what’s on paper, and we understand that the best people for the role may have a CV that looks a little different.
IT Technician in Liverpool employer: Lucid Games
At Lucid Games, located in the vibrant Baltic Triangle of Liverpool, we pride ourselves on fostering a collaborative and respectful work culture that prioritises employee wellbeing and continuous growth. As an IT Technician, you will not only receive competitive benefits such as private healthcare and a generous holiday allowance but also have the opportunity to develop your skills alongside a talented team in a supportive environment that values diverse perspectives and creative excellence.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Liverpool
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions with a mate or in front of the mirror. Focus on how your skills match the job description, especially those problem-solving skills and tech know-how. Confidence is key!
✨Tip Number 3
Prepare some questions to ask during the interview. This shows you're engaged and keen to learn more about the role and the team. Plus, it gives you a chance to find out if the company is the right fit for you.
✨Tip Number 4
After the interview, don’t forget to send a thank-you email! It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance at landing that IT Technician role!
We think you need these skills to ace IT Technician in Liverpool
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your skills. A bit of humour or a personal touch can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the IT Technician role. Highlight your relevant experience and skills, especially those mentioned in the job description. We love seeing how you connect your background to what we do!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for your skills and experiences if it helps readability. We appreciate straightforward communication, so don’t waffle on!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lucid Games
✨Know Your Tech
Brush up on your knowledge of Windows 11 and Ubuntu Linux. Be ready to discuss how you've used these systems in past roles, as well as any troubleshooting you've done. This will show that you’re not just familiar with the software but can also handle real-world issues.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical issues in the past. Think about specific instances where you had to prioritise tasks or make quick decisions under pressure. This will demonstrate your sharp problem-solving skills, which are crucial for the role.
✨Communicate Clearly
Since excellent communication is key, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical colleague with an IT issue, so being able to convey information clearly will set you apart.
✨Ask Insightful Questions
During the interview, don’t hesitate to ask questions about the team dynamics, the company culture, and the specific challenges the IT department faces. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
