IT Technician — 1st/2nd Line Support | Windows & PC Build in Liverpool

IT Technician — 1st/2nd Line Support | Windows & PC Build in Liverpool

Liverpool Full-Time 25000 - 35000 £ / year (est.) No working from home possible
Lucid Games

At a Glance

  • Tasks: Provide 1st and 2nd line support while managing equipment requests.
  • Company: Join Lucid Games, a dynamic tech company in Liverpool.
  • Benefits: Enjoy private healthcare, annual bonuses, and professional development opportunities.
  • Other info: Be part of a supportive team with great career growth potential.
  • Why this job: Develop your skills in a collaborative environment while solving real tech problems.
  • Qualifications: Experience with Windows 11 and PC building, plus strong problem-solving skills.

The predicted salary is between 25000 - 35000 £ per year.

Lucid Games is looking for an IT Technician based in Liverpool. This role involves providing 1st and 2nd line support and managing equipment requests. You'll work with a team and have opportunities to develop new skills in a collaborative environment.

The ideal candidate should possess problem-solving skills, Windows 11 experience, and the ability to build PCs.

Benefits include private healthcare, annual bonus schemes, and opportunities for professional development.

IT Technician — 1st/2nd Line Support | Windows & PC Build in Liverpool employer: Lucid Games

Lucid Games is an exceptional employer, offering a vibrant work culture in Liverpool where collaboration and innovation thrive. As an IT Technician, you'll benefit from private healthcare, annual bonus schemes, and ample opportunities for professional growth, all while being part of a supportive team dedicated to developing your skills in a dynamic environment.

Lucid Games

Contact Details:

Lucid Games Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Technician — 1st/2nd Line Support | Windows & PC Build in Liverpool

Tip Number 1

Network like a pro! Reach out to current or former employees at Lucid Games on LinkedIn. A friendly chat can give us insider info and maybe even a referral!

Tip Number 2

Show off your skills! If you’ve built PCs or solved tricky tech issues, prepare some examples to share during interviews. We want to see how you tackle real-world problems.

Tip Number 3

Practice makes perfect! Get a mate to do a mock interview with you. This will help us nail down our answers and boost our confidence before the big day.

Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and stay updated on any new opportunities.

We think you need these skills to ace IT Technician — 1st/2nd Line Support | Windows & PC Build in Liverpool

1st Line Support
2nd Line Support
Windows 11
PC Build
Problem-Solving Skills
Equipment Management
Team Collaboration

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with Windows 11 and PC builds. We want to see how your skills match the role, so don’t be shy about showcasing your problem-solving abilities!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you’re excited about the IT Technician role at Lucid Games and how you can contribute to our team. Keep it friendly and professional.

Showcase Your Team Spirit:Since this role involves working closely with others, let us know about your teamwork experiences. Share examples of how you’ve collaborated in the past and what you learned from those experiences.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Lucid Games

Know Your Tech

Make sure you brush up on your Windows 11 knowledge and PC building skills. Be ready to discuss specific experiences where you've solved technical issues or built systems from scratch. This will show that you're not just familiar with the tech, but that you can also apply it in real-world scenarios.

Show Off Your Problem-Solving Skills

Prepare a couple of examples where you've tackled tricky IT problems. Lucid Games will want to see how you approach challenges, so think about the steps you took to resolve issues and the outcomes. Use the STAR method (Situation, Task, Action, Result) to structure your answers.

Team Player Vibes

Since you'll be working in a collaborative environment, highlight your teamwork experience. Share stories about how you've worked with others to achieve a common goal, especially in high-pressure situations. This will demonstrate that you can fit into their team dynamic.

Ask Smart Questions

At the end of the interview, don’t forget to ask insightful questions about the role and the company culture. Inquire about the types of projects you might work on or how the team collaborates. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.