At a Glance
- Tasks: Provide 1st and 2nd line IT support and manage equipment requests.
- Company: Join a dynamic team in the vibrant Baltic Triangle, Liverpool.
- Benefits: Enjoy private healthcare, generous holidays, and monthly company breakfasts.
- Other info: We value potential over experience; diverse backgrounds welcome!
- Why this job: Kickstart your IT career with hands-on experience and growth opportunities.
- Qualifications: Problem-solving skills and basic knowledge of Windows and networking.
The predicted salary is between 26228 - 30000 £ per year.
Location: Baltic Triangle, Liverpool
Hours: 37.5 hours per week
Salary: £26,228.00 - £30,000.00 DOE
Overview: We are looking for an IT Technician to join our growing team. You will be reporting directly into our IT Lead and working alongside other talented Technicians where you will have the opportunity to develop, learn and progress.
Responsibilities:
- Provide 1st and 2nd line support to staff, diagnosing faults such as logon issues, profile faults, permission errors
- On-boarding new hires to the studio
- Off-boarding team members from projects
- Building and setting up PCs and installing and testing new software
- Manage equipment requests and inventory, including performing frequent audits
- Keeping office and meeting rooms tidy, collecting unused equipment
- Scheduling IT recycling and waste pickup
- Assisting with desk and office moves
Qualifications:
- Sharp problem solving skills
- Excellent communication skills
- Ability to make well measured prioritisation/triage decisions
- Windows 11 experience
- Ubuntu Linux experience would be beneficial
- Basic network knowledge TCP/IP, DNS, DHCP
- Ability to build a PC from parts and diagnose faulty hardware
- Able to lift 25kg
Benefits:
- Private Healthcare for you and your family
- Employee Assistance Programme (EAP)
- Free parking in Liverpool City Centre
- Company pension at 4% of annual salary
- 29 days holidays, including Christmas shutdown
- Cycle to work scheme
- Summer and Christmas parties
- Early Friday finish every last Friday of the month
- Profit Share Bonus & Christmas Bonus
- Monthly company breakfast
We don’t require you to meet all the requirements. We care about what you can do, not just what’s on paper, and we understand that the best people for the role may have a CV that looks a little different.
IT Technician in Liverpool employer: Lucid Games Ltd
Join our dynamic team in the vibrant Baltic Triangle, Liverpool, where we prioritise employee growth and a supportive work culture. As an IT Technician, you'll benefit from private healthcare, a generous holiday allowance, and opportunities for professional development, all while enjoying a collaborative environment that values your unique skills and contributions.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current employees at the company or in similar roles on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to the interview. It’s a great way to demonstrate your problem-solving abilities and technical know-how.
✨Tip Number 3
Prepare for common questions! Think about how you’d handle specific IT scenarios or challenges. Practising your responses will help you feel more confident and ready to impress.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it shows you’re proactive!
We think you need these skills to ace IT Technician in Liverpool
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the IT Technician role. Highlight your problem-solving abilities and any relevant tech experience, especially with Windows 11 and Ubuntu Linux.
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about joining our team at StudySmarter and how you can contribute to our success. Keep it friendly and professional!
Show Off Your Skills:In your application, don’t just list your qualifications—give examples of how you've used them in real situations. Whether it's diagnosing faults or building PCs, we want to see your hands-on experience!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team!
How to prepare for a job interview at Lucid Games Ltd
✨Know Your Tech
Brush up on your knowledge of Windows 11 and Ubuntu Linux. Be ready to discuss how you've tackled common issues like logon problems or permission errors in the past. This shows you’re not just familiar with the systems but can also think on your feet.
✨Show Off Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved technical faults before. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your thought process in action.
✨Communicate Clearly
Since excellent communication is key for this role, practice explaining technical concepts in simple terms. You might be asked to describe how you would assist a non-technical colleague, so keep it straightforward and relatable.
✨Be Ready to Discuss Teamwork
As you'll be working closely with other technicians, think about times when you've collaborated effectively. Highlight your ability to support new hires and manage equipment requests, showing that you're a team player who values collaboration.
