IT Technician: 1st/2nd Line Support & PC Builds in Liverpool

IT Technician: 1st/2nd Line Support & PC Builds in Liverpool

Liverpool Full-Time 26228 - 30000 £ / year (est.) No working from home possible
Lucid Games Ltd

At a Glance

  • Tasks: Provide 1st and 2nd line support, manage equipment, and onboard new hires.
  • Company: Lucid Games Ltd, a vibrant tech company in Liverpool's Baltic Triangle.
  • Benefits: Salary between £26,228 and £30,000, plus private healthcare and pension.
  • Other info: Exciting opportunity for growth in a creative gaming environment.
  • Why this job: Join a dynamic team and enhance your IT skills while making a difference.
  • Qualifications: Sharp problem-solving skills and experience with Windows 11 required.

The predicted salary is between 26228 - 30000 £ per year.

Lucid Games Ltd, located in the Baltic Triangle, Liverpool, is looking for an IT Technician to join the team. This role involves providing 1st and 2nd line support, managing equipment, and on-boarding new hires. Suitable candidates should have sharp problem-solving skills and experience with Windows 11.

The position offers a salary between £26,228.00 and £30,000.00 DOE, along with benefits including private healthcare and a company pension.

IT Technician: 1st/2nd Line Support & PC Builds in Liverpool employer: Lucid Games Ltd

Lucid Games Ltd is an exceptional employer located in the vibrant Baltic Triangle of Liverpool, offering a dynamic work culture that fosters innovation and collaboration. Employees benefit from competitive salaries, private healthcare, and a company pension, alongside ample opportunities for professional growth and development within the gaming industry. Joining our team means being part of a creative environment where your contributions are valued and recognised.

Lucid Games Ltd

Contact Details:

Lucid Games Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land IT Technician: 1st/2nd Line Support & PC Builds in Liverpool

Tip Number 1

Network like a pro! Reach out to folks in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings at places like Lucid Games.

Tip Number 2

Show off your skills! If you’ve got experience with Windows 11 and problem-solving, make sure to highlight that in conversations. Bring examples of how you've tackled tech issues before – it’ll impress potential employers.

Tip Number 3

Don’t just apply – engage! When you submit your application through our website, follow up with a friendly email. Express your enthusiasm for the role and mention something specific about Lucid Games that excites you.

Tip Number 4

Prepare for the interview! Research common IT support scenarios and think about how you’d handle them. Practising your responses will help you feel more confident when discussing your experience with 1st and 2nd line support.

We think you need these skills to ace IT Technician: 1st/2nd Line Support & PC Builds in Liverpool

1st Line Support
2nd Line Support
Windows 11
Problem-Solving Skills
Equipment Management
On-boarding New Hires
Technical Support

Some tips for your application 🫡

Tailor Your CV:Make sure your CV highlights your experience with 1st and 2nd line support, as well as any relevant skills with Windows 11. We want to see how your background fits the role at Lucid Games!

Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you're passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a good story!

Show Off Your Problem-Solving Skills:In your application, give examples of how you've tackled tricky tech issues in the past. We’re looking for those sharp problem-solving skills that will help us keep everything running smoothly.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Lucid Games Ltd

Know Your Tech Inside Out

Make sure you brush up on your knowledge of Windows 11 and common troubleshooting techniques. Be ready to discuss specific issues you've resolved in the past, as this will show your problem-solving skills in action.

Showcase Your Support Experience

Prepare examples from your previous roles where you provided 1st and 2nd line support. Highlight how you managed equipment and helped onboard new hires, as these are key aspects of the job at Lucid Games Ltd.

Practice Common Interview Questions

Anticipate questions related to IT support scenarios and be ready to explain your thought process. Practising with a friend or in front of a mirror can help you articulate your answers clearly and confidently.

Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared about the team dynamics or the tools they use. This shows your genuine interest in the role and helps you assess if it's the right fit for you.