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- Tasks: Drive business growth by generating new opportunities and managing client relationships in ITSM solutions.
- Company: Join a well-established MSP with a focus on ITSM market expansion.
- Benefits: Competitive salary, uncapped commission, and opportunities for professional development.
- Other info: Dynamic role with opportunities to engage with senior stakeholders and enhance your career.
- Why this job: Be a key player in shaping the future of ITSM solutions and driving impactful growth.
- Qualifications: 3+ years in B2B sales, strong relationship management, and knowledge of ITSM frameworks.
The predicted salary is between 40000 - 50000 £ per year.
Lucid Connect have partnered with an MSP in search of a Business Development Manager to support the growth of their ITSM Solution offerings. This opportunity is ideal for a commercially driven sales professional with a proven background in ITSM solution sales and a strong focus on developing new business opportunities.
This position offers the opportunity to join a well-established MSP and play a key role in driving growth across the ITSM market. The successful individual will be confident in identifying and securing new clients, building a consistent and qualified sales pipeline, and developing long-term customer relationships by understanding operational challenges and positioning solutions within the ITSM space.
Key Responsibilities- Generate new business opportunities through outbound sales activity, targeted campaigns, networking, and partner engagement.
- Identify and engage with key decision-makers across IT, Operations, and Service Management functions.
- Be the ITSM, Sales SME, to drive business growth in that area.
- Build, manage, and maintain a strong and qualified sales pipeline.
- Take ownership of the full sales lifecycle from initial engagement through to close and transition to delivery teams.
- Drive new logo acquisition and contribute towards the continued growth of the business.
- Develop and strengthen existing customer relationships, identifying opportunities for upselling and cross-selling.
- Build trusted relationships with clients throughout their ITSM improvement journey.
- Conduct regular customer reviews to support long-term account growth and customer success.
- Collaborate closely with delivery teams to ensure successful service execution and identify additional opportunities within accounts.
- Forecast against sales targets, provide monthly progress reporting, and ensure CRM systems remain accurate and up to date.
- Utilise market knowledge and competitor insight to support and strengthen the company’s positioning within the market.
- Develop relationships with senior stakeholders, including C-level executives, across enterprise organisations.
- Proven background in ITSM solution sales.
- Minimum of 3 years successful B2B sales experience.
- Demonstrated success in both new business generation and account development.
- Strong commercial awareness, negotiation capability, and relationship management skills.
- Confidence engaging with senior stakeholders, including C-level executives.
- Self-motivated, accountable, and target-driven approach.
- Knowledge of ITSM frameworks including ITIL or SIAM.
- Degree educated in business, management, or a related field, or equivalent relevant experience.
Business Development Manager in Slough employer: Lucid Connect Ltd
Contact Detail:
Lucid Connect Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager in Slough
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with potential employers and other professionals in the ITSM space. The more people you know, the better your chances of landing that Business Development Manager role.
✨Tip Number 2
Don’t just apply – engage! When you find a job that excites you, reach out to someone at the company on LinkedIn. A friendly message can make you stand out and show your genuine interest in their ITSM solutions.
✨Tip Number 3
Prepare for interviews by researching the company’s ITSM offerings and recent projects. Show them you’re not just another candidate; you’re someone who understands their business and can contribute to their growth.
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and serious about joining their team.
We think you need these skills to ace Business Development Manager in Slough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Development Manager role. Highlight your experience in ITSM solution sales and any relevant achievements that showcase your ability to generate new business opportunities.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully engaged with key decision-makers and built strong customer relationships in the past.
Showcase Your Sales Skills: In your application, emphasise your proven track record in B2B sales and your ability to manage the full sales lifecycle. We want to see how you’ve driven growth and contributed to business success in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Lucid Connect Ltd
✨Know Your ITSM Inside Out
Make sure you brush up on your knowledge of ITSM frameworks like ITIL or SIAM. Be ready to discuss how these frameworks can solve operational challenges for potential clients. This will show that you’re not just a sales person, but a knowledgeable partner in their business.
✨Showcase Your Sales Success
Prepare specific examples of your past successes in B2B sales, especially in generating new business and account development. Use metrics to back up your claims, like percentage increases in sales or number of new clients acquired. This will help demonstrate your capability to drive growth.
✨Engage with Decision-Makers
Research the company and its key decision-makers before the interview. Think about how you can tailor your pitch to resonate with them. Being able to speak their language and understand their pain points will set you apart as a candidate who can build strong relationships.
✨Be Prepared for Role-Play Scenarios
Expect to engage in role-play scenarios where you might have to sell an ITSM solution on the spot. Practise your pitch and be ready to handle objections. This will showcase your confidence and ability to think on your feet, which is crucial for a Business Development Manager.