Sales Executive (ITSM/ MSP)

Sales Executive (ITSM/ MSP)

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
Lucid Connect Ltd

At a Glance

  • Tasks: Drive new business and build strong client relationships in the ITSM sector.
  • Company: Join a well-established MSP with a focus on growth and innovation.
  • Benefits: Competitive salary, uncapped commission, and opportunities for professional development.
  • Other info: Dynamic role with opportunities to engage with senior stakeholders.
  • Why this job: Be a key player in expanding ITSM solutions and making an impact.
  • Qualifications: Proven sales experience in ITSM and strong business development skills.

The predicted salary is between 40000 - 50000 £ per year.

Lucid Connect have partnered with an MSP in search of a Sales Executive to support the growth of their IT Service Management solutions offering. This opportunity is ideal for a commercially driven sales professional with a proven background in ITSM solution sales and a strong focus on developing new business opportunities. This position offers the opportunity to join a well-established MSP and play a key role in driving growth across the ITSM market.

The successful individual will be confident in identifying and securing new clients, building a consistent and qualified sales pipeline, and developing long-term customer relationships by understanding operational challenges and positioning solutions within the ITSM space.

Key Responsibilities
  • Generate new business opportunities through outbound sales activity, targeted campaigns, networking, and partner engagement.
  • Identify and engage with key decision-makers across IT, Operations, and Service Management functions.
  • Build, manage, and maintain a strong and qualified sales pipeline.
  • Take ownership of the full sales lifecycle from initial engagement through to close and transition to delivery teams.
  • Drive new logo acquisition and contribute towards the continued growth of the business.
Account Management
  • Develop and strengthen existing customer relationships, identifying opportunities for upselling and cross-selling.
  • Build trusted relationships with clients throughout their ITSM improvement journey.
  • Conduct regular customer reviews to support long-term account growth and customer success.
  • Collaborate closely with delivery teams to ensure successful service execution and identify additional opportunities within accounts.
Additional Responsibilities
  • Forecast against sales targets, provide monthly progress reporting, and ensure CRM systems remain accurate and up to date.
  • Utilise market knowledge and competitor insight to support and strengthen the company’s positioning within the market.
  • Develop relationships with senior stakeholders, including C-level executives, across enterprise organisations.

Sales Executive (ITSM/ MSP) employer: Lucid Connect Ltd

As a Sales Executive at our well-established Managed Service Provider in Reading, you will thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive salaries with uncapped commission potential, alongside robust opportunities for professional growth and development within the IT Service Management sector. Join us to be part of a team that values your contributions and supports your career aspirations in a thriving market.

Lucid Connect Ltd

Contact Details:

Lucid Connect Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Sales Executive (ITSM/ MSP)

Tip Number 1

Network like a pro! Attend industry events, webinars, and meetups to connect with potential clients and decision-makers. The more people you know in the ITSM space, the better your chances of landing that Sales Executive role.

Tip Number 2

Don’t just wait for opportunities to come to you. Be proactive! Reach out to companies directly, even if they’re not advertising a position. A well-timed email or call can make all the difference in getting your foot in the door.

Tip Number 3

Showcase your expertise! Create a personal brand on LinkedIn by sharing insights about ITSM trends and solutions. This not only positions you as a knowledgeable candidate but also attracts recruiters looking for someone with your skills.

Tip Number 4

Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it shows you’re genuinely interested in joining our team and contributing to our growth in the ITSM market.

We think you need these skills to ace Sales Executive (ITSM/ MSP)

IT Service Management (ITSM)
Business Development
Sales Pipeline Management
Outbound Sales Activity
Networking
Client Relationship Management
Account Management

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Sales Executive role. Highlight your experience in ITSM solution sales and any relevant achievements that showcase your ability to generate new business opportunities.

Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Share specific examples of how you've successfully built client relationships and driven sales growth in the past.

Showcase Your Sales Skills:In your application, emphasise your skills in managing a sales pipeline and closing deals. We want to see how you’ve taken ownership of the sales lifecycle and contributed to business growth.

Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our MSP partner.

How to prepare for a job interview at Lucid Connect Ltd

Know Your ITSM Inside Out

Make sure you brush up on your knowledge of IT Service Management solutions. Understand the key players in the market, current trends, and how your potential employer positions itself against competitors. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Sales Success

Prepare to discuss specific examples of your past sales achievements, especially in generating new business and managing client relationships. Use the STAR method (Situation, Task, Action, Result) to structure your responses, making it easy for the interviewer to see your impact in previous roles.

Engage with Key Decision-Makers

Research the company’s key decision-makers and be ready to discuss how you would approach engaging with them. Demonstrating your understanding of their operational challenges and how you can position solutions effectively will set you apart from other candidates.

Ask Insightful Questions

Prepare thoughtful questions about the company's growth strategy, sales targets, and team dynamics. This not only shows your interest in the role but also gives you valuable insights into whether the company is the right fit for you.