At a Glance
- Tasks: Drive new business in IT Service Management and build lasting client relationships.
- Company: Join a well-established MSP with a focus on growth and innovation.
- Benefits: Competitive salary, uncapped commission, and opportunities for professional development.
- Other info: Dynamic work environment with a commitment to diversity and inclusion.
- Why this job: Make an impact in the ITSM market while developing your sales skills.
- Qualifications: 3+ years in B2B sales, strong relationship management, and ITSM knowledge.
The predicted salary is between 40000 - 50000 £ per year.
Lucid Connect have partnered with an MSP in search of a Sales Executive to support the growth of their IT Service Management solutions offering. This opportunity is ideal for a commercially driven sales professional with a proven background in ITSM solution sales and a strong focus on developing new business opportunities.
This position offers the opportunity to join a well-established MSP and play a key role in driving growth across the ITSM market. The successful individual will be confident in identifying and securing new clients, building a consistent and qualified sales pipeline, and developing long-term customer relationships by understanding operational challenges and positioning solutions within the ITSM space.
Key Responsibilities- Generate new business opportunities through outbound sales activity, targeted campaigns, networking, and partner engagement.
- Identify and engage with key decision-makers across IT, Operations, and Service Management functions.
- Build, manage, and maintain a strong and qualified sales pipeline.
- Take ownership of the full sales lifecycle from initial engagement through to close and transition to delivery teams.
- Drive new logo acquisition and contribute towards the continued growth of the business.
- Develop and strengthen existing customer relationships, identifying opportunities for upselling and cross-selling.
- Build trusted relationships with clients throughout their ITSM improvement journey.
- Conduct regular customer reviews to support long-term account growth and customer success.
- Collaborate closely with delivery teams to ensure successful service execution and identify additional opportunities within accounts.
- Forecast against sales targets, provide monthly progress reporting, and ensure CRM systems remain accurate and up to date.
- Utilise market knowledge and competitor insight to support and strengthen the company's positioning within the market.
- Develop relationships with senior stakeholders, including C-level executives, across enterprise organisations.
- Proven background in ITSM solution sales.
- Minimum of 3 years successful B2B sales experience.
- Demonstrated success in both new business generation and account development.
- Strong commercial awareness, negotiation capability, and relationship management skills.
- Confidence engaging with senior stakeholders, including C-level executives.
- Self-motivated, accountable, and target-driven approach.
- Knowledge of ITSM frameworks including ITIL or SIAM.
- Degree educated in business, management, or a related field, or equivalent relevant experience.
If you are available and interested in this opportunity, please apply for further information.
Please note that due to high volumes of applications we are unable to contact every applicant. If you do not hear back from us within 7 days of sending your application, please assume that you have not been successful on this occasion.
At Lucid, we celebrate difference and value diverse perspectives, underpinned by our values 'Honesty, Integrity and Pragmatism'. We are proud to provide equal opportunities in line with our Diversity and Inclusion policy and welcome applications from all suitably qualified or experienced people, regardless of personal characteristics. If you have a disability or health condition and seek support throughout the recruitment process, please do not hesitate to contact us via the details below.
Sales Executive (ITSM/ MSP) in Reading employer: Lucid Connect Ltd
Lucid Connect is an exceptional employer, offering a dynamic work environment in Reading where innovation and collaboration thrive. With a strong focus on employee growth, we provide comprehensive training and development opportunities, alongside competitive compensation packages that include uncapped commission. Our inclusive culture values diverse perspectives, ensuring that every team member feels valued and empowered to contribute to our success in the IT Service Management sector.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Executive (ITSM/ MSP) in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the ITSM space. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential clients or decision-makers on LinkedIn.
✨Tip Number 2
Practice your pitch! You need to be confident when talking about your experience and how you can help potential clients. Role-play with a friend or record yourself to refine your delivery and ensure you’re hitting all the right notes.
✨Tip Number 3
Follow up! After meeting someone or sending an email, don’t just sit back and wait. A quick follow-up can keep you top of mind and show that you’re genuinely interested in building that relationship.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and really keen on joining our team!
We think you need these skills to ace Sales Executive (ITSM/ MSP) in Reading
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Sales Executive role. Highlight your experience in ITSM solution sales and any relevant achievements that showcase your ability to generate new business opportunities.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully engaged with key decision-makers and built strong client relationships in the past.
Showcase Your Skills:Don’t forget to emphasise your commercial awareness and negotiation skills. We want to see how you’ve used these abilities to drive growth and manage accounts effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Lucid Connect Ltd
✨Know Your ITSM Inside Out
Make sure you brush up on your knowledge of IT Service Management frameworks like ITIL or SIAM. Being able to discuss these concepts confidently will show that you're not just familiar with the industry but also passionate about it.
✨Showcase Your Sales Success
Prepare specific examples of your past sales achievements, especially in B2B environments. Highlight how you generated new business and developed client relationships, as this will demonstrate your capability to drive growth for the company.
✨Engage with Decision-Makers
Research the company and its key decision-makers before the interview. Be ready to discuss how you would approach engaging with C-level executives and other stakeholders, as this is crucial for a Sales Executive role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's ITSM solutions and their market positioning. This shows your genuine interest in the role and helps you understand how you can contribute to their success.
