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- Tasks: Drive business growth by generating new opportunities and managing client relationships in ITSM solutions.
- Company: Join a well-established MSP with a focus on innovation and growth.
- Benefits: Competitive salary, uncapped commission, and opportunities for professional development.
- Other info: Dynamic role with excellent career advancement potential.
- Why this job: Be a key player in expanding ITSM solutions and making a real impact.
- Qualifications: Proven ITSM sales experience and strong relationship management skills.
The predicted salary is between 40000 - 50000 £ per year.
Lucid Connect have partnered with an MSP in search of a Business Development Manager to support the growth of their ITSM Solution offerings. This opportunity is ideal for a commercially driven sales professional with a proven background in ITSM solution sales and a strong focus on developing new business opportunities. This position offers the opportunity to join a well-established MSP and play a key role in driving growth across the ITSM market.
The successful individual will be confident in identifying and securing new clients, building a consistent and qualified sales pipeline, and developing long-term customer relationships by understanding operational challenges and positioning solutions within the ITSM space.
Key Responsibilities- Generate new business opportunities through outbound sales activity, targeted campaigns, networking, and partner engagement.
- Identify and engage with key decision-makers across IT, Operations, and Service Management functions.
- Be the ITSM, Sales SME, to drive business growth in that area.
- Build, manage, and maintain a strong and qualified sales pipeline.
- Take ownership of the full sales lifecycle from initial engagement through to close and transition to delivery teams.
- Drive new logo acquisition and contribute towards the continued growth of the business.
- Develop and strengthen existing customer relationships, identifying opportunities for upselling and cross-selling.
- Build trusted relationships with clients throughout their ITSM improvement journey.
- Conduct regular customer reviews to support long-term account growth and customer success.
- Collaborate closely with delivery teams to ensure successful service execution and identify additional opportunities within accounts.
- Forecast against sales targets, provide monthly progress reporting, and ensure CRM systems remain accurate and up to date.
- Utilise market knowledge and competitor insight to support and strengthen the company’s positioning within the market.
- Develop relationships with senior stakeholders, including C-level executives, across enterprise organisations.
- Proven background in ITSM solution sales.
- Minimum of 3 years successful B2B sales experience.
- Demonstrated success in both new business generation and account development.
- Strong commercial awareness, negotiation capability, and relationship management skills.
- Confidence engaging with senior stakeholders, including C-level executives.
- Self-motivated, accountable, and target-driven approach.
- Knowledge of ITSM frameworks including ITIL or SIAM.
- Degree educated in business, management, or a related field, or equivalent relevant experience.
Business Development Manager in Reading employer: Lucid Connect Ltd
Contact Detail:
Lucid Connect Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Development Manager in Reading
✨Tip Number 1
Network like a pro! Attend industry events, webinars, and meetups to connect with potential employers and other professionals in the ITSM space. Remember, it’s all about who you know, so don’t be shy!
✨Tip Number 2
Be proactive in your outreach. Don’t just wait for job postings; reach out to companies you admire directly. A well-crafted email can open doors, especially if you highlight how you can help them grow their ITSM solutions.
✨Tip Number 3
Prepare for interviews by researching the company and its ITSM offerings. Show them you’re not just another candidate; demonstrate your knowledge of their challenges and how you can provide solutions.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Business Development Manager in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Development Manager role. Highlight your experience in ITSM solution sales and any relevant achievements that showcase your ability to generate new business opportunities.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've successfully built relationships with clients and driven growth in previous positions.
Showcase Your Sales Skills: In your application, emphasise your sales skills and experience. We want to see how you've managed the full sales lifecycle and your approach to engaging with key decision-makers in the ITSM space.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team.
How to prepare for a job interview at Lucid Connect Ltd
✨Know Your ITSM Inside Out
Make sure you brush up on your knowledge of ITSM frameworks like ITIL or SIAM. Being able to discuss these concepts confidently will show that you're not just familiar with the industry but are also a subject matter expert, which is crucial for this role.
✨Prepare Your Success Stories
Think of specific examples from your past experiences where you've successfully generated new business or managed key accounts. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Research the Company and Its Market
Dive deep into the company’s offerings and their position in the ITSM market. Understanding their competitors and current trends will help you tailor your responses and demonstrate your genuine interest in contributing to their growth.
✨Engage with Key Decision-Makers
Be prepared to discuss how you would approach engaging with senior stakeholders, including C-level executives. Think about strategies you’ve used in the past to build relationships and how you can apply them to this new role.