Lucid is seeking a Deskside Support Technician to join our IT support team in the UK. You will deliver hands-on desktop, laptop, software and peripheral support to end users and act as an escalation point for more complex issues.
You will work with Service Desk, Infrastructure and third-line teams to maintain service levels and support business operations, ensuring effective ticket handling and knowledge sharing. Eligible candidates have ITIL/Certs and a customer‑focused mindset.
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Onsite IT Support Technician: Customer-Focused in Peterhead employer: Lucid Connect Ltd
At Lucid Connect Ltd, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. Our hybrid working model allows for flexibility while engaging with senior IT decision-makers in the vibrant city of Reading, providing ample opportunities for professional growth and development. With a focus on innovation and teamwork, we empower our employees to tailor solutions that truly meet client needs, making every day at work both meaningful and rewarding.
