Lucid Connect Ltd. is seeking a Deskside Support Technician to join our IT support team. You will provide hands-on desktop, laptop, software, and peripheral support and serve as an escalation point for complex incidents.
You will work with Service Desk, Infrastructure, and third-line teams to maintain service levels and ensure a positive user experience. Excellent troubleshooting and customer service skills are essential.
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Deskside IT Support Engineer – Onsite, Customer-Focused in Inverness employer: Lucid Connect Ltd
At Lucid Connect Ltd, we pride ourselves on being an exceptional employer that fosters a dynamic and collaborative work culture. Our hybrid working model allows for flexibility while engaging with senior IT decision-makers in the vibrant city of Reading, providing ample opportunities for professional growth and development. With a focus on innovation and teamwork, we empower our employees to tailor solutions that truly meet client needs, making every day at work both meaningful and rewarding.
