At a Glance
- Tasks: Manage IT support, media products, and digital platforms for a military-academic environment.
- Company: Lucayan Technology Solutions LLC, a mission-focused tech company.
- Benefits: Be first in line for future openings and gain priority consideration.
- Other info: Professional environment with opportunities for growth and collaboration.
- Why this job: Make a real impact while working with cutting-edge technology and diverse teams.
- Qualifications: Experience in IT support and web management; strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Location: Carlisle Barracks, PA
Employment Type: Full-Time
Onsite Monday–Friday, 0800–1700
Security Clearance: Secret clearance preferred
Status: Talent Pipeline
Join Our Pipeline for Future Opportunities! This posting is intended to establish a pool of qualified candidates for future openings supporting ongoing operations. Positions may become available based on staffing needs, operational requirements, or workforce changes. Qualified applicants may be contacted as opportunities arise.
ABOUT THIS ROLE
Lucayan Technology Solutions LLC is seeking an IT & Media Support Specialist to support the Security Force Assistance & Stability Integration Directorate (SFASID) at Carlisle Barracks, PA. We’re looking for someone who is professional, proactive, and genuinely great with people. The ideal candidate solves problems before being asked, knows who to call before escalating a ticket, and documents solutions so the whole team benefits. If you’re the person who fixes the issue and then writes the SOP — this role is for you.
WHAT YOU’LL DO
- Manage SFASID’s website, SharePoint portal, Army 365 systems, and social media platforms
- Publish and distribute media products through DVIDS (audio, video, podcasts, imagery)
- Maintain knowledge repositories, lessons learned databases, and digital publications
- Provide IT, audio/visual, and event support for conferences and live simulcasts
- Configure and troubleshoot smart boards and AV systems across the facility
- Build SOPs and quick-reference guides for recurring technical issues
- Monitor RFIs and ISRs and recommend FAQ updates
WHAT WE’RE LOOKING FOR
- Extremely professional, punctual, and a strong communicator — verbal and written
- A natural networker and collaborator who builds relationships across IT and organizational teams
- Proactive problem-solver who exhausts every option before escalating
- Data and AI savvy — experience with analytics tools and a genuine curiosity about AI-augmented workflows
- Microsoft 365 expert: SharePoint, Teams, Copilot, Project, Publisher
- Website management expert; WordPress experience a strong bonus
- Adobe Acrobat expert
- Hardware and smart board proficiency (intermediate to expert)
- Familiarity with Vantage or similar Army AI tools a plus; GenAI.mil experience welcome but not required
QUALIFICATIONS
- U.S. Citizenship required
- High School Diploma or equivalent (Bachelor’s degree in IT, Communications, or related field preferred)
- Active Secret clearance strongly preferred (not contractually required, but operationally advantageous)
- 2+ years of experience in IT support, web content management, or knowledge management
- Favorable NACI required for CAC and DoD network access
- DoD 8570.01-M IA/IT certification required within 6 months of appointment
- Skilled in Microsoft Office 365 (SharePoint, Teams, Power Automate, Power Pages)
- Ability to manage multimedia integration (video, audio, graphics) for digital web products
- Strong organizational, communication, and collaboration skills
Work Environment
Duty Station: Carlisle Barracks, PA (onsite required).
Schedule: Monday–Friday, 0800–1700, excluding U.S. Federal holidays.
Environment: Professional military-academic setting, working with Army staff, interagency, international, and academic partners.
Why Join Our Pipeline?
Be first in line for upcoming openings aligned with your experience and career goals. Stay connected with Lucayan’s recruiting team for priority consideration. Join a mission-focused environment where your expertise makes a tangible impact.
Information Technology & Media Support Specialist (Pipeline) in Carlisle employer: Lucayan Technology Solutions
Lucayan Technology Solutions LLC offers a dynamic and mission-focused work environment at Carlisle Barracks, PA, where IT & Media Support Specialists can thrive. With a commitment to professional development, employees benefit from opportunities to enhance their skills in a collaborative setting while contributing to meaningful projects that support military and academic partnerships. Join us to be part of a team that values proactive problem-solving and fosters a culture of innovation and excellence.
Contact Details:
Lucayan Technology Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Information Technology & Media Support Specialist (Pipeline) in Carlisle
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Lucayan Technology Solutions values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Lucayan Technology Solutions might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Lucayan Technology Solutions!
✨Direct Apply to Lucayan Technology Solutions
Let's not forget to apply directly through the Lucayan Technology Solutions website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Information Technology & Media Support Specialist (Pipeline) in Carlisle
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Lucayan Technology Solutions.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Lucayan Technology Solutions. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Lucayan Technology Solutions
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
