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- Tasks: Drive strategic initiatives and enhance operational performance across teams.
- Company: Join Korn Ferry, a leader in talent management and organisational consulting.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Why this job: Be a key player in shaping strategies that impact operations across Europe.
- Qualifications: Experience in business management or operations with strong analytical skills.
- Other info: Dynamic role with exposure to senior leadership and cross-functional projects.
The predicted salary is between 36000 - 60000 £ per year.
The Office of the COO plays a central role in supporting Group Operations across the UK and Europe. We are seeking a Strategy & Operations/Business Manager to work within the Office of the COO, partnering closely with two Operations functions: the International Delivery Centre and the Data Office. Reporting to the Head of the Office of the COO and embedded with both functions, the role ensures effective day-to-day operations while driving strategic priorities. This includes financial and resource management, governance, risk and controls, executive reporting, communications, and delivery of improvement initiatives. The role holder will be a key member of both senior leadership teams and will lead cross-functional projects to enhance operational performance.
Key Responsibilities
- Partner with functional leadership to deliver strategic objectives.
- Oversee operational performance, improving processes and ways of working.
- Work with Finance on budgeting, forecasting, and headcount planning.
- Develop and implement workforce and resource strategies.
- Manage governance, risk, audit actions, and control frameworks.
- Produce clear, concise executive reporting and presentations.
- Lead internal communications, including town halls and leadership events.
- Coordinate and deliver cross-Operations initiatives and projects.
- Support priority programmes across the International Delivery Centre and Data Office.
Skills & Experience
Essential
- Proven experience in business management, strategy, or operations roles.
- Strong financial, resource, and risk management capability.
- Excellent stakeholder management and relationship-building skills.
- Highly organised with strong analytical and problem-solving abilities.
- Confident working with financial data and Excel.
- Effective communicator with experience operating in matrixed organisations.
- Delivery-focused with strong attention to detail.
Desirable
- Experience delivering projects or process improvements in complex environments.
- Understanding of corporate support functions (HR, Finance, Risk, Communications).
- Knowledge of the general or specialty insurance market.
Strategy & Operations Manager in London employer: Lucas Group
Contact Detail:
Lucas Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy & Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in strategy and operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching the company’s recent projects and challenges. This way, you can showcase how your skills in financial management and operational performance can help them tackle their strategic objectives.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it shows you’re genuinely interested in being part of our team at StudySmarter.
We think you need these skills to ace Strategy & Operations Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategy & Operations Manager role. Highlight your relevant experience in business management and operations, and show us how you can partner with leadership to deliver strategic objectives.
Showcase Your Skills: We want to see your strong financial and resource management skills shine through. Use specific examples from your past roles to demonstrate your analytical abilities and problem-solving prowess, especially when it comes to managing budgets and forecasting.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate effective communication, so make sure your executive reporting and presentations are easy to understand and highlight your key achievements.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Lucas Group
✨Know Your Numbers
As a Strategy & Operations Manager, you'll be dealing with financial data and resource management. Brush up on your budgeting and forecasting skills before the interview. Be ready to discuss how you've used financial data to drive strategic decisions in your previous roles.
✨Showcase Your Stakeholder Skills
This role requires excellent stakeholder management. Prepare examples of how you've built relationships and collaborated with different teams. Think about specific projects where your communication skills made a difference and be ready to share those stories.
✨Be Process-Oriented
Operational performance is key in this position. Come prepared with examples of how you've improved processes or implemented new ways of working. Highlight any cross-functional projects you've led and the impact they had on operational efficiency.
✨Master the Art of Presentation
You'll need to produce clear executive reports and presentations. Practice summarising complex information into concise, impactful messages. Consider preparing a mock presentation on a relevant topic to demonstrate your ability to communicate effectively in a leadership context.