At a Glance
- Tasks: Lead quality and customer experience initiatives, ensuring top-notch delivery and continuous improvement.
- Company: Award-winning manufacturer with a strong reputation for quality and innovation.
- Benefits: Competitive salary, career development opportunities, and a dynamic work environment.
- Other info: Exciting growth plans and a supportive culture for professional development.
- Why this job: Join a market leader and make a real impact on customer satisfaction and operational excellence.
- Qualifications: Proven leadership in quality management and a passion for problem-solving.
The predicted salary is between 60000 - 80000 £ per year.
Our client is an award-winning, market-leading manufacturer and distributor serving customers across the UK and Ireland. Operating from a modern manufacturing and distribution facility, the business is recognised for its quality, innovation and exceptional customer service. With a strong reputation and ambitious plans for continued growth, it offers an exciting environment for talented professionals to develop their careers.
This is a senior leadership role with end to end ownership of quality and customer experience, focused on right first time delivery, reduction of cost of poor quality, and continuous improvement across manufacturing and distribution. The Operational Excellence Manager ensures that customer issues are owned, analysed, resolved, and prevented from recurring. The role retains governance of Quality and appropriate oversight of Health, Safety and Environmental systems, while prioritising business improvement, problem solving and customer impact over administration.
The Job:
- Customer Quality ensure timely closure of actions.
- Ensure product and process quality across manufacturing and distribution.
- Manage non-conformances, deviations and quality risks.
- Health, Safety.
Operational Excellence Manager TLNT1_NI employer: Lucas Executive Search
As an Operational Excellence Manager at our award-winning manufacturing and distribution company, you will thrive in a dynamic environment that prioritises quality, innovation, and exceptional customer service. We foster a collaborative work culture that encourages professional growth and development, offering you the opportunity to lead impactful projects while contributing to our ambitious growth plans. Located in a modern facility, we provide a supportive atmosphere where your expertise in quality management and continuous improvement will be valued and rewarded.
