At a Glance
- Tasks: Manage complex care packages and coordinate healthcare teams to ensure quality service delivery.
- Company: A passionate provider of person-centred care for adults and children with complex needs.
- Benefits: Competitive salary, on-call allowance, bonus opportunities, and career progression.
- Other info: Join a supportive team and enjoy a dynamic work environment with growth opportunities.
- Why this job: Make a genuine difference in clients' lives while developing your career in healthcare.
- Qualifications: Experience in care coordination, strong organisational skills, and a full UK driving licence.
The predicted salary is between 37338 - 42000 £ per year.
We are looking for an experienced and highly organised Office Consultant to join our growing team. This is a varied and rewarding role that combines client relationship management, workforce coordination, recruitment, and operational support within a fast-paced healthcare environment. Our client is a specialist provider of high-quality, person-centred care for adults and children with complex clinical needs. We are passionate about delivering exceptional care and support that enables our clients to live independently in their own homes.
As an Office Consultant, you will play a key role in managing a portfolio of complex care packages, ensuring the smooth delivery of services and maintaining strong relationships with clients, families, healthcare professionals, and care teams. This is primarily an office-based position, with regular travel required across the North West to attend client visits, multidisciplinary meetings, and service reviews. There is no requirement to provide hands-on care.
Key Responsibilities- Act as the first point of contact for clients, families, healthcare professionals, and care staff.
- Manage and coordinate complex care packages, ensuring continuity and quality of service delivery.
- Oversee staff rotas and scheduling, responding efficiently to changes and emergency cover requirements.
- Recruit, interview, induct, and onboard Healthcare Assistants.
- Build and maintain strong care teams, ensuring appropriate contingency plans are in place.
- Attend multidisciplinary team (MDT) and Integrated Care Board (ICB) meetings, advocating for client needs.
- Conduct staff supervisions, spot checks, reviews, and appraisals.
- Monitor staff compliance, training, and clinical competencies.
- Liaise regularly with clients and families to review services and address concerns.
- Work closely with the Registered Manager and Office Nurse to maintain high standards of care delivery.
- Produce service delivery reports and support continuous improvement initiatives.
- Participate in the out-of-hours on-call service.
The successful candidate will participate in the on-call rota, which typically includes:
- 1 in 8 weekends
- Approximately 3 weekday on-call shifts per month
- Approximately 1 in 8 Bank Holidays
Flexibility is essential, as additional cover may be required for sickness or annual leave.
What We're Looking For- Previous experience in a Care Coordinator, Complex Care Coordinator, or similar healthcare operations role.
- Strong experience in rota management and staff scheduling.
- Experience using homecare management systems such as People Planner or similar.
- Excellent organisational and time management skills.
- Sound understanding of person-centred care and care planning.
- Ability to manage multiple priorities and work effectively under pressure.
- Strong communication and relationship-building skills.
- Confident decision-maker with excellent problem-solving abilities.
- Ability to influence and negotiate effectively when balancing client and staffing requirements.
- Positive, proactive, and team-focused approach.
- Full UK Driving Licence and access to your own vehicle.
- Confidence travelling throughout the North West, including motorway driving.
- Enhanced DBS on the update service or happy to obtain an enhanced DBS.
- Competitive salary
- On-call allowance worth approximately £3,500 per year.
- Bonus opportunities.
- Supportive and collaborative working environment.
- Opportunities for professional development and career progression.
- The chance to make a genuine difference to the lives of clients with complex healthcare needs.
If you are an experienced healthcare coordinator looking for a rewarding role where you can have a real impact, we'd love to hear from you.
Care Coordinator in Heywood employer: Lucam Consultancy
Join our dedicated team as a Care Coordinator, where you will thrive in a supportive and collaborative environment that prioritises professional development and career progression. With a competitive salary and an on-call allowance, you will have the opportunity to make a genuine difference in the lives of clients with complex healthcare needs while enjoying a positive work culture that values your contributions and fosters strong relationships within the community.
StudySmarter Expert Advice🤫
We think this is how you could land Care Coordinator in Heywood
✨Tap into Local Healthcare Networks
Getting involved with local healthcare communities is a game-changer for nursing roles. Join nursing associations or attend local events and workshops where you can meet fellow professionals and potential employers. It’s all about building those connections – your next full-time gig could be just a chat away!
✨Showcase Your Skills in Real-Life Settings
Consider volunteering at clinics or hospitals if you can squeeze in some time. Not only does this help you gain practical experience, but it also shows your commitment to patient care. Plus, it’s a fantastic way to network and potentially land a full-time role at a facility you enjoy!
✨Use LinkedIn like a Pro
Make your LinkedIn profile pop by highlighting your nursing skills prominently. Share articles, insights, or case studies that demonstrate your knowledge in patient care. Engaging with content in nursing forums can also put you on the radar of recruiters looking for full-time talent like you!
✨Direct Applications are Key!
When you spot a role that excites you, don't hold back – apply directly through our website! Tailor your application to show off how your specific experiences align with the needs at Lucam Consultancy for the Care Coordinator role. Companies appreciate candidates who take initiative and show genuine interest!
We think you need these skills to ace Care Coordinator in Heywood
Some tips for your application 🫡
Show Off Your Qualifications:When applying for a full-time nursing role with Lucam Consultancy, it's crucial to highlight your nursing qualifications. Make sure to include any relevant certifications, such as your NMC registration and any specialisations. List them front and centre on your CV so we can see your expertise at a glance!
Craft a Compassionate Cover Letter:Your cover letter is the perfect place to express your passion for patient care. Talk about your experiences, how you handle challenging situations, and your approach to teamwork. This gives us insight not just into your skills but also into your caring nature, which is essential in nursing.
Emphasise Soft Skills:In nursing, technical skills are important, but we're also keen on soft skills. Make sure to highlight your communication abilities, empathy, and problem-solving skills. These attributes are often just as critical in delivering exceptional patient care and will help differentiate you from other candidates.
Tailor Your Experience to Patient Care:When detailing your experience, be specific about your direct patient care roles. Focus on the impact you’ve made on your patients’ lives—mention specific tasks, challenges you've overcame, or improvements you’ve contributed to. This helps us visualise you in action at Lucam Consultancy, and how you can make a difference!
How to prepare for a job interview at Lucam Consultancy
✨Brush Up on Clinical Scenarios
In nursing, you might face questions around patient scenarios, so sharpen your clinical judgment skills. Think through common cases—like managing a patient with specific needs or handling emergencies—and be ready to articulate your approach confidently.
✨Showcase Your Soft Skills
Beyond technical skills, nursing is all about communication and empathy. Prepare to share examples from your experiences that highlight your ability to connect with patients and work effectively in a team, as this is crucial for a full-time role at Lucam Consultancy.
✨Familiarise Yourself with Healthcare Regulations
Make sure you're up to speed with the latest healthcare regulations and policies relevant to your role. This knowledge not only shows your commitment to patient safety but also signals that you're proactive and engaged—qualities that full-time employers like Lucam Consultancy appreciate.
✨Ask AboutCareer Development Opportunities
Since this is a full-time position, show your ambition by asking how Lucam Consultancy supports growth and development. Inquire about ongoing training, mentorship programmes, or opportunities to specialise in particular areas, as this illustrates your long-term interest in nursing.
