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- Tasks: Lead daily operations and create memorable experiences for customers in a luxury retail environment.
- Company: Join LUCA FALONI, a refined luxury menswear brand inspired by Italian craftsmanship.
- Benefits: Competitive salary, performance bonuses, exclusive discounts, and career development opportunities.
- Why this job: Be part of a new store launch and shape the future of luxury retail.
- Qualifications: Experience in premium or luxury retail with strong leadership and customer service skills.
- Other info: Collaborative environment where excellence is recognised and valued.
The predicted salary is between 36000 - 60000 £ per year.
Location: Broadgate, City of London
Experience: Premium or Luxury Fashion Retail
Seniority: Manager
Start date: Between Feb and Mar 2026
LUCA FALONI is a refined luxury menswear brand inspired by exceptional craftsmanship and timeless design. With a focus on premium materials and exceptional fit, we are redefining modern elegance for a global clientele. Every piece is entirely made in Italy by skilled artisans, blending heritage techniques with contemporary sophistication.
Role
As Store Manager, you will lead all daily operations and customer-facing activity, while coaching a small team to deliver a memorable, high-touch retail experience. You\’ll own sales performance, visual presentation, stock, team leadership, and ensure every guest leaves with a lasting impression of LUCA FALONI.
Responsibilities
- Lead, coach, and motivate the in-store team to consistently achieve sales and service goals
- Deliver an exceptional clienteling experience tailored to each customer
- Maintain impeccable visual merchandising and brand presentation standards
- Monitor sales performance, drive KPIs, and identify areas for growth
- Oversee daily store operations, stock management, and back-of-house processes
- Ensure compliance with all operational and security procedures
- Act as a brand ambassador, maintaining deep knowledge of products, fabrics, and craftsmanship
- Collaborate closely with HQ on stock planning, events, training, and feedback
- Requirements
- Solid experience in premium or luxury retail, including team leadership
- Passionate about exceptional service, storytelling, and product knowledge
- Naturally confident, warm, and able to connect with a discerning customer base
- Commercially minded with an understanding of KPIs, conversion, and stock flow
- Highly organised, proactive, and hands-on in your leadership style
- Experience with menswear, tailoring, or craftsmanship-led brands is a plus
What we offer
- A competitive compensation package, including base salary and performance-based bonus
- A comprehensive benefits package with a mix of financial and non-financial rewards:
- Complete uniform
- Access to exclusive staff discounts
- Career development in a growing, international luxury brand
- A collaborative, quality-driven environment where excellence is recognised
We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination.
Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process.
We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule.
Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.
Store Manager employer: Luca Faloni
Contact Detail:
Luca Faloni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury retail space and let them know you're on the hunt for a Store Manager role. Personal recommendations can really give you an edge.
✨Tip Number 2
Prepare for those interviews by diving deep into LUCA FALONI's brand story and product range. Show us that you’re not just passionate about fashion, but that you truly understand what makes our brand unique.
✨Tip Number 3
Practice your clienteling skills! Think of ways to create memorable experiences for customers. We want to see how you would engage with our discerning clientele and make them feel special.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our team.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Show Your Passion for Luxury Fashion: When writing your application, let your love for premium and luxury fashion shine through. Share specific experiences that highlight your connection to the brand and its values, especially if you have a background in menswear or craftsmanship.
Tailor Your CV and Cover Letter: Make sure your CV and cover letter are tailored to the Store Manager role. Highlight your leadership experience and any achievements in sales performance, as well as your ability to create memorable customer experiences.
Be Authentic and Personable: We want to get to know the real you! Use a warm and confident tone in your application. Share stories that showcase your personality and how you connect with customers, as this is key in luxury retail.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining the LUCA FALONI team!
How to prepare for a job interview at Luca Faloni
✨Know Your Brand Inside Out
Before your interview, dive deep into LUCA FALONI's history, values, and product range. Understanding the brand's commitment to Italian craftsmanship and luxury will help you connect with the interviewers and demonstrate your passion for the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you motivated your team to achieve sales goals or improved customer service. This will show that you're ready to take on the responsibilities of a Store Manager.
✨Master the Art of Clienteling
Think about how you can create memorable experiences for customers. Be ready to discuss your approach to clienteling and how you tailor your service to meet individual customer needs. This is crucial for a luxury retail environment.
✨Be Ready to Discuss KPIs
Familiarise yourself with key performance indicators relevant to retail, such as conversion rates and stock management. Be prepared to discuss how you've used these metrics in past roles to drive sales and improve store performance.
