At a Glance
- Tasks: Engage with customers, provide styling advice, and create stunning visual displays.
- Company: LUCA FALONI is a luxury brand known for exquisite Italian menswear.
- Benefits: Enjoy competitive pay, employee discounts, and growth opportunities in fashion.
- Why this job: Join a passionate team and immerse yourself in the world of luxury fashion.
- Qualifications: A love for fashion, strong communication skills, and retail experience are preferred.
- Other info: Immediate start available; flexible full-time or part-time hours.
The predicted salary is between 30400 - 35200 £ per year.
Company: LUCA FALONI
Locations: Chelsea, Piccadilly, Marylebone
Working arrangement: Full-Time or Part-Time (24 or 32h / w over 3 or 4 days a week)
Total salary package (incl. comms): £38k - £42k pro-rata
Immediate Start available
About Us
LUCA FALONI is a prestigious luxury brand renowned for its exquisite made in Italy menswear. With a focus on quality and timeless elegance, we have built a loyal global customer base. As we continue to grow, we are seeking enthusiastic Sales Associates to join our London retail team and help create memorable shopping experiences for our customers.
Role Overview
As a Sales Associate at LUCA FALONI, you will be the face of our brand, engaging with customers, and assisting them in finding the perfect pieces that match their style. Your genuine passion for fashion and outstanding customer service skills will play a pivotal role in making our store a destination for luxury seekers.
Key Responsibilities
- Greet and assist customers in a friendly and professional manner.
- Provide personalised styling advice and product recommendations based on customer preferences.
- Create and maintain attractive visual displays that reflect the LUCA FALONI brand aesthetic.
- Engage with customers to build strong relationships and provide an exceptional shopping experience.
- Process transactions accurately and efficiently using the point-of-sale system.
- Assist in inventory management, including restocking and maintaining product presentation.
- Stay updated on product knowledge and brand information to address customer inquiries.
- Contribute to achieving sales targets and store goals.
Qualifications
- Passion for fashion and an eye for quality and style.
- Strong communication and interpersonal skills.
- Customer-focused attitude with a desire to exceed customer expectations.
- Enthusiastic and approachable demeanour.
- Previous retail or customer service experience in luxury sector is a plus.
Benefits
- Competitive hourly wage and sales incentives.
- Employee discounts on LUCA FALONI products.
- Opportunities for growth within a luxury fashion brand.
- Collaborative and supportive team environment.
- Exposure to the world of luxury fashion and craftsmanship.
If you are ready to embark on a journey in luxury fashion retail and contribute to an exceptional shopping experience, we would love to hear from you! Apply by sharing your resume and a brief cover letter highlighting your passion for fashion and customer service.
We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination.
Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process.
We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule.
Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.
Sales Floor Associate employer: Luca Faloni
Contact Detail:
Luca Faloni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Floor Associate
✨Tip Number 1
Familiarise yourself with LUCA FALONI's brand values and product range. Understanding their luxury menswear offerings will help you engage customers more effectively and demonstrate your genuine passion for fashion during the interview.
✨Tip Number 2
Prepare to showcase your customer service skills by thinking of examples from your previous experiences. Highlight how you've gone above and beyond to create memorable shopping experiences, as this aligns perfectly with the role's responsibilities.
✨Tip Number 3
Network within the fashion industry, especially in luxury retail. Attend events or connect with professionals on platforms like LinkedIn to gain insights and potentially get referrals that could strengthen your application.
✨Tip Number 4
Demonstrate your enthusiasm for the role by visiting a LUCA FALONI store before your interview. Engage with the staff and observe the customer interactions, which will give you valuable insights to discuss during your application process.
We think you need these skills to ace Sales Floor Associate
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with LUCA FALONI's brand values, product offerings, and customer service philosophy. This knowledge will help you tailor your application to reflect your alignment with their luxury ethos.
Craft a Tailored Cover Letter: Write a cover letter that highlights your passion for fashion and customer service. Mention specific experiences that demonstrate your ability to engage with customers and provide personalised styling advice.
Highlight Relevant Experience: In your CV, emphasise any previous retail or customer service experience, especially in the luxury sector. Use bullet points to clearly outline your responsibilities and achievements in those roles.
Showcase Your Personality: LUCA FALONI values an enthusiastic and approachable demeanour. Let your personality shine through in your application by using a friendly tone and expressing your genuine interest in the role.
How to prepare for a job interview at Luca Faloni
✨Show Your Passion for Fashion
Make sure to express your genuine enthusiasm for fashion during the interview. Share your personal style and how it aligns with LUCA FALONI's luxury brand aesthetic. This will demonstrate that you understand the brand and are excited about representing it.
✨Prepare for Customer Scenarios
Think of potential customer interactions you might face as a Sales Associate. Prepare examples of how you would provide personalised styling advice or handle difficult situations. This will showcase your customer service skills and ability to create memorable shopping experiences.
✨Know the Brand Inside Out
Familiarise yourself with LUCA FALONI's product range, brand values, and unique selling points. Being knowledgeable about the brand will help you answer questions confidently and show that you're serious about the role.
✨Demonstrate Team Spirit
LUCA FALONI values a collaborative team environment, so be ready to discuss your experience working in teams. Highlight instances where you've contributed to team goals or supported colleagues, as this will reflect your ability to fit into their culture.