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- Tasks: Lead retail strategy and expansion for a luxury menswear brand.
- Company: LUCA FALONI, a modern luxury brand with Italian craftsmanship.
- Benefits: Competitive salary, performance bonuses, and international travel opportunities.
- Why this job: Shape the future of luxury retail in a high-growth environment.
- Qualifications: Robust retail leadership experience, analytical skills, and passion for quality.
- Other info: Collaborative culture where your ideas truly matter.
The predicted salary is between 43200 - 72000 £ per year.
At LUCA FALONI we craft timeless luxury menswear merging Italian craftsmanship with a modern, direct-to-consumer approach. With thriving stores across iconic cities, we are looking for a Head of Retail to accelerate our global retail expansion. This is a strategic and hands-on leadership role. You will own the entire retail function and play a pivotal part in shaping the future of physical retail at one of the most exciting luxury brands redefining the space.
What you will be responsible for:
- Retail strategy & expansion: Define and execute a scalable, data-driven global retail model aligned with our brand and business goals. Identify, validate, and launch new retail locations, from feasibility studies and market sizing to P&L forecasting. Lead multi-market rollouts while maintaining strong brand consistency and customer experience.
- Retail operations & performance: Own full P&L accountability across all retail locations; implement rigorous performance management across KPIs (conversion rate, sales per sq ft, etc). Develop and deploy retail analytics frameworks to inform staffing, assortment, traffic optimisation, and local marketing. Build and scale processes, playbooks, SOPs, and in-store tech stacks to create a unified and high-performing retail ecosystem.
- Leadership & team development: Build and lead a high-impact, customer-obsessed retail leadership team (area managers, store leads, and training staff). Implement a continuous improvement culture through coaching, training, and data-backed performance feedback. Partner with cross-functional teams (merchandising, operations, marketing, finance, tech) to deliver results across the customer journey.
- Customer experience & brand elevation: Define what premium in-store experience means for LUCA FALONI customers worldwide – from service standards to visual merchandising. Integrate clienteling, omnichannel capabilities, and experiential retail into the core retail strategy.
We are looking for someone who:
- Has robust retail leadership experience, ideally in luxury, premium, or digitally-native vertical brands (DNVB).
- Has led retail expansion across multiple markets and opened new stores from scratch.
- Is deeply analytical and financially literate: comfortable owning budgets, creating retail operating models, and using data to drive decisions.
- Understands the dynamics of retail tech, in-store experience innovation, and omnichannel customer journeys.
- Is a strategic leader who thrives on scaling, but is also hands-on, entrepreneurial, and execution-driven.
- Is passionate about craftsmanship, quality, and timeless style – aligned with the LUCA FALONI ethos.
What we offer:
- A rare opportunity to shape the physical retail future of a high-growth, global luxury brand.
- A collaborative culture where your input has real impact.
- Competitive compensation + performance-based bonuses.
- Beautiful office in London + international travel opportunities.
We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination. Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process. We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule. Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.
Contact Detail:
Luca Faloni Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Retail
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Head of Retail role.
✨Tip Number 2
Show off your expertise! When you get the chance to chat with potential employers, share your insights on retail strategies and market trends. This will not only demonstrate your knowledge but also show that you're genuinely passionate about the industry.
✨Tip Number 3
Prepare for interviews by researching LUCA FALONI's brand values and recent initiatives. Tailor your responses to align with their ethos of craftsmanship and quality. This will help you stand out as a candidate who truly understands their vision.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the LUCA FALONI team and ready to contribute to their exciting journey in luxury retail.
We think you need these skills to ace Head of Retail
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for luxury menswear and craftsmanship shine through. We want to see how your values align with LUCA FALONI's ethos, so don’t hold back on sharing what excites you about the brand!
Be Data-Driven: Since this role is all about strategy and analytics, make sure to highlight your experience with data-driven decision-making. Share specific examples of how you've used data to drive retail performance in your previous roles.
Tailor Your Application: Take the time to tailor your CV and cover letter to the Head of Retail position. Mention relevant experiences that showcase your leadership skills and ability to scale operations, as well as your understanding of the luxury market.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re serious about joining the LUCA FALONI team!
How to prepare for a job interview at Luca Faloni
✨Know Your Retail Strategy
Before the interview, dive deep into LUCA FALONI's retail strategy and expansion plans. Familiarise yourself with their current locations and any recent openings. Be ready to discuss how your experience aligns with their goals and how you can contribute to their global retail model.
✨Showcase Your Analytical Skills
Since this role requires a strong grasp of P&L accountability and data-driven decision-making, prepare examples from your past where you've successfully used analytics to drive retail performance. Highlight specific KPIs you've managed and how they impacted the business.
✨Demonstrate Leadership Experience
LUCA FALONI is looking for someone who can build and lead a high-impact team. Be prepared to share your leadership philosophy and provide examples of how you've developed teams in the past. Discuss your approach to coaching and fostering a culture of continuous improvement.
✨Emphasise Customer Experience
Understanding the premium in-store experience is crucial for this role. Think about how you've enhanced customer experiences in previous positions. Prepare to discuss innovative ideas you have for integrating clienteling and omnichannel capabilities into the retail strategy.
