At a Glance
- Tasks: Manage and optimise our Shopify Plus ecosystem for 400 stores globally.
- Company: Join a dynamic team in a high-growth eCommerce environment.
- Benefits: Flexible work schedule with three office days per week.
- Other info: Collaborative culture with opportunities for professional growth.
- Why this job: Be a key player in shaping the future of eCommerce technology.
- Qualifications: 3-5 years of eCommerce management experience, especially with Shopify Plus.
The predicted salary is between 60000 - 80000 £ per year.
Location: London office, 3 fixed office days per week (Monday, Tuesday, Thursday).
We are seeking an experienced Platform Manager to join our Global Technology D2C team responsible for managing and optimising our Shopify Plus ecosystem of 400 stores worldwide. This role requires both business and technical acumen with an end-to-end understanding of D2C architecture spanning storefronts, integrations, operations, and data flows.
As part of our team of Shopify Plus platform, you will oversee its setup, configuration, and ongoing performance, ensuring that our stores run smoothly, securely, and efficiently. You will act as a subject matter expert providing technical proficiency, documentation, training, and hands-on problem-solving while enabling new capabilities and integrations across the business. This is a pivotal role for someone passionate about eCommerce technology, platform scalability, and operational excellence in a high growth global environment.
Key Responsibilities:
- Setup, configuration, and ongoing management of Shopify Plus instances, integrations, and upgrades.
- Oversee and optimise the end-to-end D2C architecture including integrations with PIM, OMS, WMS, Finance, CRM, and Reporting systems.
- Manage user permissions, access controls, and customer data privacy requests, deletions, and data access.
- Implement and manage Shopify Flows and customer service workflows as needed.
- Partner with territory platform managers to align global standards and share best practices.
- Translate complex business problems into scalable technical solutions and work with engineering teams on frontend and backend design.
- Troubleshoot critical Shopify configuration issues in production environments and drive timely resolution.
- Create, maintain, and deliver technical documentation, process guidelines, and user training materials.
- Act as a bridge between technology and business teams, communicating platform capabilities and enabling adoption.
- Continuously refine, document, and train teams in platform usage to improve performance and efficiency.
Qualifications Experience:
- 3-5 years technical management experience in eCommerce with hands-on Shopify Plus expertise in multi-instance global environments.
- Proven experience with PIM, OMS, and WMS systems.
- 10 years IT Business Analysis or technical solution design experience including at least 3-5 years in eCommerce.
- Strong working knowledge of Shopify frontend standards, APIs, and data structures.
- Track record of translating requirements into practical innovative solutions.
- Skilled in technical documentation, requirements gathering, and architecture diagramming.
- Proficient in tools for process design, technical specification, and knowledge management.
- Demonstrated ability to deliver on time, manage multiple priorities, and work both independently and collaboratively.
- Excellent written and verbal communication skills for both technical and business audiences.
- Degree in Information Technology, Engineering, Business, or related discipline.
Shopify Plus Platform Manager — D2C Integrations employer: LTM
LTM is an excellent employer that fosters a collaborative and innovative work culture in Bradford, UK. With a strong emphasis on employee growth, we offer continuous professional development opportunities and support for career advancement, making it a rewarding place for those looking to make a meaningful impact in capital projects. Our commitment to work-life balance and a supportive team environment ensures that every employee feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Shopify Plus Platform Manager — D2C Integrations
✨Tip Number 1
Network like a pro! Get out there and connect with people in the eCommerce space. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your Shopify Plus projects and any integrations you've managed. This is your chance to demonstrate your technical prowess and business acumen in a way that a CV just can’t capture.
✨Tip Number 3
Prepare for interviews by diving deep into the company’s D2C architecture. Understand their current setup and think about how you can optimise it. Bring your ideas to the table during interviews – it shows initiative and that you’re already thinking about how to add value.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Shopify Plus Platform Manager — D2C Integrations
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Shopify Plus Platform Manager. Highlight your experience with eCommerce, especially with Shopify Plus, and any relevant technical skills that match the job description.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're passionate about eCommerce technology. Share specific examples of how you've optimised platforms or solved complex problems in previous roles to show us what you can bring to the team.
Showcase Your Technical Skills:Since this role requires both business and technical acumen, make sure to detail your hands-on experience with PIM, OMS, and WMS systems. We want to see how you've translated business needs into technical solutions in your past roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LTM
✨Know Your Shopify Plus Inside Out
Make sure you brush up on your Shopify Plus knowledge before the interview. Understand its features, integrations, and how it fits into the D2C landscape. Be ready to discuss specific examples of how you've managed or optimised Shopify instances in the past.
✨Showcase Your Problem-Solving Skills
Prepare to share real-life scenarios where you've tackled complex issues within eCommerce platforms. Highlight your approach to troubleshooting critical configuration problems and how you collaborated with teams to find solutions.
✨Communicate Like a Pro
Since this role bridges technology and business, practice explaining technical concepts in simple terms. Be prepared to demonstrate your ability to translate complex business problems into scalable solutions that non-technical stakeholders can understand.
✨Bring Documentation Samples
Having examples of your technical documentation, process guidelines, or training materials can set you apart. It shows your attention to detail and your ability to create resources that enhance team performance and efficiency.
