At a Glance
- Tasks: Manage and optimise our global Shopify Plus ecosystem of 400 stores.
- Company: Join a leading tech consulting firm transforming businesses worldwide.
- Benefits: Competitive salary, flexible work schedule, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and operational excellence.
- Why this job: Be at the forefront of eCommerce technology in a dynamic global environment.
- Qualifications: 3-5 years in eCommerce management with hands-on Shopify Plus expertise.
The predicted salary is between 60000 - 80000 £ per year.
LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximise growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world.
Location: London, UK - 3 fixed days a week
About the Role
We are seeking an experienced Platform Manager to join our Global Technology D2C team responsible for managing and optimising our Shopify Plus ecosystem of 400 stores worldwide. This role requires both business and technical acumen with an end-to-end understanding of D2C architecture spanning storefronts, integrations, operations, and data flows.
Key Responsibilities:
- Setup, configuration, and ongoing management of Shopify Plus instances, integrations, and upgrades.
- Oversee and optimise the end-to-end D2C architecture including integrations with PIM, OMS, WMS, Finance, CRM, and Reporting systems.
- Manage user permissions, access controls, and customer data privacy requests, deletions, and data access.
- Implement and manage Shopify Flows and customer service workflows as needed.
- Partner with territory platform managers to align global standards and share best practices.
- Translate complex business problems into scalable technical solutions and work with engineering teams on frontend and backend design.
- Troubleshoot critical Shopify configuration issues in production environments and drive timely resolution.
- Create, maintain, and deliver technical documentation, process guidelines, and user training materials.
- Act as a bridge between technology and business teams, communicating platform capabilities and enabling adoption.
- Continuously refine, document, and train teams in platform usage to improve performance and efficiency.
Qualifications Experience:
- 3-5 years technical management experience in eCommerce with hands-on Shopify Plus expertise in multi-instance global environments.
- Proven experience with PIM, OMS, and WMS systems.
- 10 years IT Business Analysis or technical solution design experience including at least 3-5 years in eCommerce.
- Strong working knowledge of Shopify frontend standards, APIs, and data structures.
- Track record of translating requirements into practical innovative solutions.
- Skilled in technical documentation, requirements gathering, and architecture diagramming.
- Proficient in tools for process design, technical specification, and knowledge management.
- Demonstrated ability to deliver on time, manage multiple priorities, and work both independently and collaboratively.
- Excellent written and verbal communication skills for both technical and business audiences.
- Degree in Information Technology, Engineering, Business, or related discipline.
Shopify Plus Ecommerce Platform Manager employer: LTM
LTM Company is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to make a meaningful impact in the technology sector. With a strong focus on employee growth, LTM offers ample opportunities for career advancement and skill development, particularly in the dynamic field of Salesforce B2C Commerce Cloud. Located in London, employees benefit from a vibrant city atmosphere while enjoying a flexible work arrangement that promotes work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Shopify Plus Ecommerce Platform Manager
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like LTM are looking for when hiring for a Shopify Plus Ecommerce Platform Manager.
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to LTM for the Shopify Plus Ecommerce Platform Manager, a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at LTM as a Shopify Plus Ecommerce Platform Manager, rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out LTM’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Shopify Plus Ecommerce Platform Manager.
We think you need these skills to ace Shopify Plus Ecommerce Platform Manager
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at LTM, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with LTM's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at LTM. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at LTM
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that LTM uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at LTM. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
