At a Glance
- Tasks: Manage and optimise our global Shopify Plus ecosystem of 400 stores.
- Company: Join a leading tech consulting firm transforming businesses worldwide.
- Benefits: Competitive salary, flexible work schedule, and opportunities for professional growth.
- Other info: Collaborative culture with a focus on innovation and operational excellence.
- Why this job: Be at the forefront of eCommerce technology in a dynamic global environment.
- Qualifications: 3-5 years in eCommerce management with hands-on Shopify Plus expertise.
The predicted salary is between 60000 - 80000 £ per year.
LTM is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximise growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTM brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world.
Location: London, UK - 3 fixed days a week
About the Role
We are seeking an experienced Platform Manager to join our Global Technology D2C team responsible for managing and optimising our Shopify Plus ecosystem of 400 stores worldwide. This role requires both business and technical acumen with an end-to-end understanding of D2C architecture spanning storefronts, integrations, operations, and data flows.
Key Responsibilities:
- Setup, configuration, and ongoing management of Shopify Plus instances, integrations, and upgrades.
- Oversee and optimise the end-to-end D2C architecture including integrations with PIM, OMS, WMS, Finance, CRM, and Reporting systems.
- Manage user permissions, access controls, and customer data privacy requests, deletions, and data access.
- Implement and manage Shopify Flows and customer service workflows as needed.
- Partner with territory platform managers to align global standards and share best practices.
- Translate complex business problems into scalable technical solutions and work with engineering teams on frontend and backend design.
- Troubleshoot critical Shopify configuration issues in production environments and drive timely resolution.
- Create, maintain, and deliver technical documentation, process guidelines, and user training materials.
- Act as a bridge between technology and business teams, communicating platform capabilities and enabling adoption.
- Continuously refine, document, and train teams in platform usage to improve performance and efficiency.
Qualifications Experience:
- 3-5 years technical management experience in eCommerce with hands-on Shopify Plus expertise in multi-instance global environments.
- Proven experience with PIM, OMS, and WMS systems.
- 10 years IT Business Analysis or technical solution design experience including at least 3-5 years in eCommerce.
- Strong working knowledge of Shopify frontend standards, APIs, and data structures.
- Track record of translating requirements into practical innovative solutions.
- Skilled in technical documentation, requirements gathering, and architecture diagramming.
- Proficient in tools for process design, technical specification, and knowledge management.
- Demonstrated ability to deliver on time, manage multiple priorities, and work both independently and collaboratively.
- Excellent written and verbal communication skills for both technical and business audiences.
- Degree in Information Technology, Engineering, Business, or related discipline.
Shopify Plus Ecommerce Platform Manager employer: LTM
LTM is an excellent employer that fosters a collaborative and innovative work culture in Bradford, UK. With a strong emphasis on employee growth, we offer continuous professional development opportunities and support for career advancement, making it a rewarding place for those looking to make a meaningful impact in capital projects. Our commitment to work-life balance and a supportive team environment ensures that every employee feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Shopify Plus Ecommerce Platform Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your Shopify Plus projects and achievements. This gives you a chance to demonstrate your expertise and passion for eCommerce technology.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to Shopify Plus management. Think about how you can translate complex problems into scalable solutions, just like you would in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at LTM.
We think you need these skills to ace Shopify Plus Ecommerce Platform Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Shopify Plus Ecommerce Platform Manager role. Highlight your relevant experience in eCommerce and technical management, especially with Shopify Plus. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about eCommerce technology and how you can contribute to our team. Be sure to mention any specific experiences that relate to managing Shopify Plus instances.
Showcase Your Technical Skills:Since this role requires a mix of business and technical acumen, don’t shy away from showcasing your technical skills. Include any relevant projects or achievements that demonstrate your hands-on experience with Shopify Plus and other systems like PIM and OMS.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to submit all your documents in one go. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at LTM
✨Know Your Shopify Plus Inside Out
Make sure you brush up on your Shopify Plus knowledge before the interview. Understand its features, integrations, and how it fits into the D2C architecture. Be ready to discuss specific instances where you've optimised or managed Shopify Plus environments.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex eCommerce challenges in the past. Think about situations where you translated business problems into technical solutions, especially in a global context. This will demonstrate your ability to think critically and act decisively.
✨Communicate Like a Pro
Since this role bridges technology and business, practice explaining technical concepts in simple terms. Be prepared to discuss how you've trained teams or created documentation that helped others understand platform capabilities. Clear communication is key!
✨Align with Their Vision
Research LTM's approach to digital transformation and their client base. Be ready to discuss how your experience aligns with their goals and how you can contribute to their mission of maximising growth through technology. Showing that you understand their business will set you apart.
