At a Glance
- Tasks: Lead ecommerce projects, gather requirements, and collaborate with teams to deliver top-notch solutions.
- Company: Join LTIMindtree, a global leader in tech consulting and digital solutions.
- Benefits: Enjoy competitive salary, flexible working, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Make an impact in the fast-paced world of ecommerce with cutting-edge technology.
- Qualifications: Experience as a Business Analyst in ecommerce and hands-on with Salesforce Commerce Cloud.
The predicted salary is between 70000 - 90000 £ per year.
LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 750 clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world.
We are seeking an experienced Ecommerce Business Analyst with strong core BA skills and hands-on experience with Salesforce Commerce Cloud (SFCC / Demandware). The ideal candidate will act as a bridge between business stakeholders, product owners, and technical teams to deliver high-quality ecommerce solutions across web and mobile platforms. This role requires deep understanding of ecommerce concepts, SFCC Business Manager, storefront capabilities, and agile delivery practices, along with the ability to translate business requirements into clear, actionable user stories.
Key Responsibilities:
- Lead end-to-end requirement gathering through workshops, stakeholder interviews, and document analysis.
- Refine and analyze requirements to ensure clarity, feasibility, and alignment with business goals.
- Collaborate closely with the Product Owner to understand requirements from a business and customer perspective.
- Convert business requirements into clear, well-defined user stories with acceptance criteria.
- Conduct backlog grooming/refinement sessions with Product Owner and Development teams.
- Act as the primary point of clarification for development and QA teams throughout the sprint lifecycle.
- Support sprint execution by answering functional queries and resolving requirement-related ambiguities.
- Demonstrate sprint deliverables to Product Owner and stakeholders during sprint reviews.
- Obtain formal acceptance and closure of completed user stories.
- Ensure traceability between business requirements, user stories, and delivered functionality.
Ecommerce Domain Expertise:
- Apply strong ecommerce domain knowledge to solution design and requirement definition.
- Demonstrate understanding of core ecommerce concepts such as product catalogs, categories, pricing, promotions, cart, checkout, payment, shipping, taxation, order management, returns, and customer accounts.
- Understand website and mobile commerce platforms, including responsive design and viewports.
- Work with data layers to support analytics, tracking, and personalization use cases.
- Possess a foundational understanding of web accessibility standards (WCAG) and their impact on ecommerce UX.
Salesforce Commerce Cloud (SFCC / Demandware):
- Strong understanding of Salesforce Commerce Cloud architecture and concepts.
- Hands-on experience with SFCC Business Manager, including catalogs and products, price books and promotions, content assets and pages, customer and order management, site preferences and configuration.
- Collaborate with technical teams on storefront features and backend configurations.
- Understand and support third-party integrations with SFCC, such as tax and shipping providers, analytics, personalization, and marketing tools, ERP, OMS, and CRM integrations.
- Assist in impact analysis and requirement definition for SFCC upgrades, enhancements, and releases.
Required Skills & Qualifications:
- Proven experience as a Business Analyst in ecommerce projects.
- Hands-on experience working with Salesforce Commerce Cloud (SFCC / Demandware).
- Strong understanding of Agile/Scrum methodologies.
- Experience writing user stories, acceptance criteria, and functional documentation.
- Excellent communication and stakeholder management skills.
Technical & Functional Skills:
- Familiarity with ecommerce analytics, tagging, and data layers.
- Ability to work closely with developers, QA, UX, and product teams.
- Experience supporting web and mobile commerce platforms.
Nice to Have:
- Experience working with global ecommerce implementations.
- Knowledge of headless commerce or API-driven architectures.
- Exposure to Salesforce ecosystem (CRM, Marketing Cloud, Order Management).
- Experience with tools like JIRA, Confluence, Azure DevOps, or similar.
Soft Skills:
- Strong analytical and problem-solving mindset.
- Ability to manage multiple stakeholders and priorities.
- Comfortable working in fast-paced, iterative delivery environments.
- Detail-oriented with a strong focus on quality and customer experience.
Principal - Architecture employer: LTM
LTIMindtree is an exceptional employer that fosters a dynamic and inclusive work culture, empowering employees to thrive in their careers. With a strong emphasis on professional development and innovation, team members are encouraged to explore new ideas and technologies while collaborating with a diverse group of talented professionals. Located in London, this role offers the unique advantage of being at the heart of a vibrant tech hub, providing access to cutting-edge projects and a supportive environment for personal and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Principal - Architecture
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant meetups, and engage with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in ecommerce and Salesforce Commerce Cloud. Tailor your responses to show how your experience aligns with their needs.
✨Tip Number 3
Practice your pitch! Be ready to explain your background and how it relates to the role of Ecommerce Business Analyst. Highlight your hands-on experience with SFCC and your understanding of agile methodologies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Principal - Architecture
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Ecommerce Business Analyst. Highlight your experience with Salesforce Commerce Cloud and any relevant ecommerce projects. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about ecommerce and how your background makes you a perfect fit for this role. We love seeing enthusiasm and a personal touch.
Showcase Your Agile Experience:Since this role involves Agile methodologies, be sure to mention any relevant experience you have. Talk about how you've contributed to sprint cycles or worked closely with product owners. We appreciate candidates who understand the Agile process!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Let’s get your journey started!
How to prepare for a job interview at LTM
✨Know Your Ecommerce Stuff
Make sure you brush up on your ecommerce concepts, especially around Salesforce Commerce Cloud. Be ready to discuss product catalogs, checkout processes, and how you can enhance customer experiences. This knowledge will show that you're not just a BA, but a domain expert.
✨Master User Stories
Get comfortable with writing user stories and acceptance criteria. Practice translating business requirements into clear, actionable items. During the interview, be prepared to share examples of how you've done this in past projects, as it’s crucial for the role.
✨Showcase Your Agile Experience
Since this role involves Agile delivery, highlight your experience with Agile methodologies. Talk about your role in sprint planning, backlog grooming, and how you’ve collaborated with product owners and development teams to ensure smooth execution.
✨Communicate Like a Pro
Strong communication skills are key for this position. Prepare to demonstrate how you've effectively managed stakeholders and resolved ambiguities in requirements. Use specific examples to illustrate your ability to bridge the gap between technical teams and business stakeholders.
