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- Tasks: Manage training and compliance for Hearsay profiles while ensuring smooth onboarding and offboarding processes.
- Company: Join a dynamic team focused on enhancing social media engagement and compliance.
- Benefits: Gain valuable experience, flexible hours, and opportunities for personal growth.
- Why this job: Be at the forefront of social media strategy and make a real difference in our organisation.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
- Other info: Enjoy a collaborative environment with ongoing training and support.
The predicted salary is between 36000 - 60000 £ per year.
Manage Hearsay list RSAMs profile connection training.
Ensure all profiles are in good standing, i.e. disclosures cover photo, SM approving profiles but not always correctly.
Monthly compliance reporting.
Review and remediate monthly RSAM report.
Review eLearning training report.
Analytics ticket reporting.
Quarterly KPI scorecards.
Communication updates or enhancements to Hearsay.
General maintenance.
Update FrontPage PB Intranet with Hearsay resources.
Maintain training materials in eLearning GPB only.
Ongoing 1x1 training.
Host office hours.
Profile maintenance and migrations.
Onboarding Hearsay process.
Field request add to tracker.
Share and tracking training.
Send invite with instructions and best practices.
Manage AWM Social Media mailboxes PB AM and IP.
Troubleshoot and answer questions from sales organization.
Offboarding process.
Remove RSAMs.
Guide Ambassadors to update LinkedIn profile.
Specialist - Interactive in London employer: LTM
Contact Detail:
LTM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Specialist - Interactive in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Hearsay or similar platforms. A friendly chat can open doors and give you insights that might just land you that Specialist role.
✨Tip Number 2
Show off your skills! If you've got experience with compliance reporting or training materials, make sure to highlight that in conversations. We want to see how you can bring value to the team!
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you note. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at StudySmarter.
We think you need these skills to ace Specialist - Interactive in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Specialist - Interactive role. Highlight your experience with training, compliance reporting, and any relevant analytics skills. We want to see how you can bring value to our team!
Showcase Your Communication Skills: Since this role involves a lot of communication and updates, don’t forget to demonstrate your ability to convey information clearly. Use examples from your past experiences where you’ve successfully communicated complex ideas or processes.
Be Detail-Oriented: Attention to detail is key in this position. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at LTM
✨Know Your Stuff
Make sure you’re familiar with the Hearsay platform and its functionalities. Brush up on how to manage profiles, compliance reporting, and training materials. Being able to discuss these topics confidently will show that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Since the role involves a lot of communication and training, be prepared to demonstrate your ability to convey information clearly. You might even want to practice explaining complex concepts in simple terms, as this will be crucial when hosting office hours or onboarding new users.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like troubleshooting issues or managing compliance reports. Think of examples from your past experiences where you successfully navigated similar challenges, and be ready to share those stories.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.