LTM is seeking a highly experienced ServiceNow Lead/Architect to design, implement, and optimize ITSM and Employee Experience solutions. You will lead the platform governance, improve AI-powered automation, and drive scalable digital workflows across the enterprise.
The ideal candidate has 10+ years in ServiceNow, with hands-on expertise in ITSM Pro, Now Assist, Agentic AI, Virtual Agent, UI Builder, and extensive integrations.
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Hybrid ServiceNow Architect & AI Lead (ITSM) employer: LTM
LTM Company is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals seeking to make a meaningful impact in the technology sector. With a strong focus on employee growth, LTM offers ample opportunities for career advancement and skill development, particularly in the dynamic field of Salesforce B2C Commerce Cloud. Located in London, employees benefit from a vibrant city atmosphere while enjoying a flexible work arrangement that promotes work-life balance.
