At a Glance
- Tasks: Support high-profile creators in optimising their e-commerce shops and strategies.
- Company: Join LTK, a leading platform empowering lifestyle creators globally.
- Benefits: Enjoy competitive salary, flexible hours, 25 days holiday, and wellness schemes.
- Other info: Work remotely with opportunities for professional growth and fun team events.
- Why this job: Be part of a dynamic team transforming the creator economy and making an impact.
- Qualifications: Passion for fashion, social media savvy, and strong communication skills.
The predicted salary is between 30000 - 42000 £ per year.
We empower our team members to drive innovation, create value, and continue to spearhead the creation of this industry — a game changer when it comes to career growth.
Position Title : Creator Success Assistant (WhatsApp Operations)
Location : London, UK (remote‑first with flexibility for occasional in‑person sessions as needed)
Team : Creator Success – Creator Success Operations
Role Type : Contract (fixed‑term)
About the role
We’re looking for a Creator Success Assistant to help us scale testing of our WhatsApp-based creator coaching agent. Today, we manually send three weekly strategy pings to a small group of creators; this role will focus on operationalising and scaling that program so we can reach many more creators, gather robust performance data, and understand how WhatsApp coaching can drive creator growth at scale.
This is a hands‑on, operations‑focused internship ideal for someone who is highly organised, comfortable working with data in spreadsheets, and excited about the creator economy and AI‑powered tools.
How you will make an impact
Scale weekly WhatsApp strategy pings:
Own the end‑to‑end process for sending our three weekly WhatsApp strategy pings to creators.
Expand from the current 5‑creator test group to a significantly larger, well‑structured test cohort.
Ensure accurate audience lists, correct message templates, and timely sends each week.
Campaign execution & quality control:
Prepare and schedule messages according to agreed cadences and playbooks.
Monitor delivery issues and flag any anomalies or message failures to the team.
Data tracking & reporting:
Maintain clean tracking sheets for creator cohorts, message sends, responses, and key engagement metrics.
Update performance dashboards/trackers weekly (e.g. response rates, click‑throughs, content actions taken).
Support simple analysis of test results (e.g. comparing different message variants or cohorts) and surface clear insights.
Help set up structured experiments (e.g. A/B tests across different copy, timings, or creator segments).
Document test set‑up, cohorts, and results so that we build a repeatable playbook for WhatsApp coaching.
Suggest practical tweaks to cadence, copy, or targeting based on what you see in the data.
Creator & internal coordination:
Help maintain creator lists (segments, tiers, markets) and ensure they’re up to date.
Work closely with Creator Success team members to understand creator feedback and performance context.
Capture learnings, edge cases, and operational wins so we can evolve towards more automation over time.
Process & documentation:
Keep clear documentation of workflows, message templates, experiment logs, and data definitions.
Propose improvements to efficiency, quality, or scalability as you learn what works best.
Contribute to a playbook.
What you will bring to LTK
Highly organised individual who enjoys working from structured lists, templates, and processes.
Strong proficiency with data systems and can confidently use Google Sheets/Excel to manage lists and track performance.
Able to work with basic formulas, filters, and pivot tables to slice data (or keen to learn quickly).
Genuine interest in the creator economy and how creators grow their businesses.
Excited about the potential of AI‑powered coaching and messaging‑based programs like WhatsApp.
Clear written communication; able to spot copy or formatting issues before something goes out.
Comfortable working with multiple stakeholders and navigating ambiguity.
Proactive, comfortable taking ownership of a defined area of work.
Happy to suggest improvements rather than just following instructions.
Based in the UK with the right to work in the UK.
Able to commit to 6 months on a full‑time (or near full‑time) basis.
Comfortable working in a remote‑first environment with cross‑functional teams.
A mindset focused on seizing opportunities and moving with urgency.
Dedication to fierce prioritization and operational excellence.
Adaptability to a dynamic, fast‑moving environment.
A growth mindset and openness to feedback.
What’s in it for you?
Competitive salary, bonuses, and private pension scheme.
Flexible work schedule plus Summer Fridays (workday ends at 3 pm).
25 days holiday, plus an extra day for your birthday.
A benefits and wellness scheme.
Private medical care.
Work anniversary celebrations, including extra annual holidays, and luxury gifting.
Interesting problems to solve with an expert team at a rapid‑growth retail disruptor and the largest creator marketing platform.
Happy hours and team events and activities.
Commitment to Diversity
LTK believes diversity, equity, and inclusion are fundamental obligations that strengthen our team. We employ a diverse, multi‑disciplinary team to build a meaningful company and culture.
We are not offering new sponsorship opportunities at this time for persons requiring employment visas; authorization to work in the UK is a precondition of employment.
Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of LTK are considered the property of LTK and are not subject to
Creator Success Assistant in London employer: LTK
LTK is an exceptional employer that champions innovation and creativity, providing a dynamic work environment in London where team members can thrive. With a strong focus on professional development, competitive benefits, and a culture that celebrates diversity and collaboration, employees are empowered to drive success for high-profile creators while enjoying a flexible work schedule and unique perks like Summer Fridays and wellness initiatives. Join us to be part of a rapidly growing industry at the forefront of social media and eCommerce, where your contributions truly make a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Creator Success Assistant in London
✨Tip Number 1
Network like a pro! Reach out to creators and industry professionals on social media. Engage with their content, comment, and share your thoughts. Building relationships can open doors to opportunities that you might not find through traditional job applications.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your work with Canva or any relevant projects. This is your chance to demonstrate your creativity and understanding of the creator marketplace. Make sure to highlight how you've helped others succeed!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out directly to LTK or similar companies and express your interest in the Creator Success Assistant role. A friendly email or message can make a lasting impression.
✨Tip Number 4
Stay updated on trends! Follow the latest in fashion, beauty, and eCommerce. Being knowledgeable about current trends will help you engage in meaningful conversations with creators and show that you're passionate about the industry.
We think you need these skills to ace Creator Success Assistant in London
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the creator marketplace! Share your thoughts on how you can help creators succeed and why you're excited about this role. A genuine passion for fashion, beauty, and lifestyle will definitely catch our eye.
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. We want to know how your background aligns with the Creator Success Assistant role, so don’t be shy about showcasing your social media savvy and customer relations experience!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at LTK
✨Know Your Creators
Before the interview, dive deep into understanding LTK's high-profile creators. Familiarise yourself with their content, style, and what makes them successful. This will not only show your genuine interest but also help you discuss how you can contribute to their success.
✨Showcase Your Creativity
Since the role involves building creative concepts using tools like Canva, come prepared with a few examples of your previous work or ideas. Think about how you can enhance a creator's e-commerce shop and be ready to share those insights during the interview.
✨Data-Driven Mindset
LTK values data-driven strategies, so brush up on how data informs business decisions. Be ready to discuss how you've used data in past roles to drive results, and think of ways you could apply this in supporting creators' businesses.
✨Engage with Social Media Trends
Stay updated on the latest trends in social media and e-commerce. Bring examples of current successful campaigns or strategies that resonate with the creator marketplace. This will demonstrate your passion for the industry and your proactive approach to learning.
