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- Tasks: Lead complex service requests and coordinate local projects in a dynamic environment.
- Company: Join LTIMindtree, a tech company on a mission to create meaningful solutions.
- Benefits: Gain valuable experience with competitive pay and opportunities for growth.
- Why this job: Be at the forefront of technology, solving real-world problems for global clients.
- Qualifications: Experience in field support and a passion for technology is essential.
- Other info: Exciting career prospects in a rapidly expanding company.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
The mission of LTIMindtree Company is to engineer meaningful technology solutions to help businesses and societies flourish. Our successful technology business serves over 2000 global customers and is in a process of expanding, with specific expansion plans in the UK.
About the Role
Work Location onsite: Leeds, UK (Travel to Blackpool as per requirement).
Contract: 1 year
Job description:
- Coordinates and acts as SPOC project lead for complex service requests and local projects, e.g., MES systems network expansion, MPOD.
- Interacts with MLL personnel to problem solve future state requirements.
- Serves as source of functional understanding of processes, tools, and integration of MLL plant equipment with IT platforms, e.g., Wonderware, Camstar, OSIPI, Werum, as well as MLL business knowledge.
- Interacts with multiple MLL stakeholders, execution systems, plant engineers, technicians, and MLL IT.
- Maintains facility IT ownership.
- Monitors and achieves service levels, tracks metrics/analytics, and ensures site health of GTS services, e.g., network reliability, availability, capacity, etc.
- Performs site-level DR CMDB related to GTS services.
- Risk, security, vulnerability, and compliance management related to GTS services.
- Local site-level asset planning, purchasing, deployment, and decommissioning related to GTS services.
- End user knowledge, e.g., training, technical writing related to GTS services.
- Delivery and coordination of end-user services, service desk related to GTS services, e.g., desktop/printer/other hardware support, network user access, collaboration tools, mobility software install/maintenance, 24/7 coverage best endeavours or formalized.
- VIP services related to GTS services.
- Service request coordination related to GTS services.
Skills
Mandatory Skills: Shopfloor Field Support
Field Services Engineer in Leeds employer: LTIMindtree
Contact Detail:
LTIMindtree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer in Leeds
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local tech meetups or workshops, and don’t be shy to introduce yourself. You never know who might have a lead on that Field Services Engineer role!
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your experience with MES systems and IT platforms. Make sure they know you’re the go-to person for problem-solving and technical support.
✨Tip Number 3
Prepare for interviews by researching LTIMindtree’s projects and values. Tailor your answers to show how your background aligns with their mission of engineering meaningful technology solutions. This will make you stand out as a candidate who truly gets it!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Let’s get you that Field Services Engineer position!
We think you need these skills to ace Field Services Engineer in Leeds
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Services Engineer role. Highlight relevant experience and skills that match the job description, especially those related to IT platforms and service coordination.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for LTIMindtree's mission of engineering meaningful technology solutions.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples where you've successfully solved complex problems or coordinated projects. This will demonstrate your ability to handle the responsibilities of the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at LTIMindtree
✨Know Your Tech Inside Out
As a Field Services Engineer, you'll need to demonstrate a solid understanding of the technology and systems you'll be working with. Brush up on MES systems, network expansion, and any specific tools mentioned in the job description like Wonderware or Camstar. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
This role involves interacting with various stakeholders to solve complex service requests. Prepare examples from your past experiences where you've successfully navigated challenges or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Understand the Company Culture
LTIMindtree is focused on meaningful technology solutions. Research their mission and values, and think about how your personal values align with theirs. During the interview, express your enthusiasm for contributing to their goals and how you can help businesses and societies flourish through your work.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, project expectations, and future expansion plans in the UK. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.