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- Tasks: Lead complex service requests and ensure smooth IT operations on-site.
- Company: Join LTIMindtree, a tech company dedicated to meaningful solutions for businesses.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for growth.
- Why this job: Be at the forefront of technology, solving real-world challenges in a dynamic environment.
- Qualifications: Experience in field support and a passion for technology.
- Other info: Exciting role with travel opportunities and a chance to make an impact.
The predicted salary is between 36000 - 60000 £ per year.
About the Company
The mission of LTIMindtree Company is to engineer meaningful technology solutions to help businesses and societies flourish. Our successful technology business serves over 2000 global customers and is in a process of expanding, with specific expansion plans in the UK.
About the Role
Work Location: Onsite in Leeds, UK (Travel to Blackpool as required).
Contract: 1 year
Job Description:
- Coordinates and acts as SPOC project lead for complex service requests and local projects, e.g., MES systems network expansion.
- Interacts with MLL personnel to problem solve future state requirements.
- Serves as a source of functional understanding of processes, tools, and integration of MLL plant equipment with IT platforms, e.g., Wonderware, Camstar, OSIPI, Werum, as well as MLL business knowledge.
- Interacts with multiple MLL stakeholders, execution systems, plant engineers, technicians, and MLL IT.
- Maintains facility IT ownership.
- Monitors and achieves service levels, tracks metrics/analytics, and ensures site health of GTS services, e.g., network reliability, availability, capacity, etc.
- Performs site-level DR CMDB related to GTS services.
- Manages risk, security, vulnerability, and compliance related to GTS services.
- Local site-level asset planning, purchasing, deployment, and decommissioning related to GTS services.
- End user knowledge, e.g., training, technical writing related to GTS services.
- Delivery and coordination of end-user services, service desk related to GTS services, e.g., desktop, printer, other hardware support, network user access, collaboration tools, mobility software install/maintenance, 24/7 coverage, best endeavours or formalised VIP services related to GTS services.
- Service request coordination related to GTS services.
Mandatory Skills: Shopfloor Field Support
Field Services Engineer in Bradford employer: LTIMindtree
Contact Detail:
LTIMindtree Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local tech meetups, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their technology solutions and think about how your skills as a Field Services Engineer can contribute to their mission. Tailor your responses to show you're the perfect fit!
✨Tip Number 3
Don’t just wait for job postings! Be proactive and reach out to companies you admire, like LTIMindtree. Express your interest in potential roles and share how you can add value to their team. It shows initiative and enthusiasm!
✨Tip Number 4
Utilise our website to apply for jobs directly. We’ve got a streamlined application process that makes it easy for you to showcase your skills. Plus, it’s a great way to ensure your application gets noticed!
We think you need these skills to ace Field Services Engineer in Bradford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Field Services Engineer role. Highlight relevant experience and skills that match the job description, especially those related to shopfloor field support and IT integration.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit for LTIMindtree. Don’t forget to mention your problem-solving skills and experience with complex service requests.
Showcase Your Technical Skills: Since this role involves working with various IT platforms and tools, be sure to showcase your technical skills in your application. Mention any specific software or systems you've worked with, like Wonderware or Camstar, to grab our attention.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at LTIMindtree
✨Know Your Tech Inside Out
As a Field Services Engineer, you'll need to demonstrate a solid understanding of the technology and systems you'll be working with. Brush up on MES systems, network expansion, and any specific tools mentioned in the job description like Wonderware or Camstar. Being able to discuss these confidently will show your technical prowess.
✨Showcase Your Problem-Solving Skills
LTIMindtree values problem solvers. Prepare examples from your past experiences where you successfully tackled complex service requests or improved processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers and make them impactful.
✨Understand Stakeholder Interaction
You'll be interacting with various stakeholders, so it's crucial to highlight your communication skills. Think of times when you've collaborated with different teams or managed expectations. Be ready to discuss how you can effectively liaise between technical and non-technical personnel.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world challenges. For instance, how would you manage a service request that requires immediate attention? Practising these scenarios can help you articulate your thought process and decision-making skills during the interview.