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For Companies At a Glance
- Tasks: Engage with players, manage feedback, and foster a vibrant gaming community.
- Company: BAFTA-winning games studio focused on innovative play experiences.
- Benefits: Flexible contract, creative environment, and the chance to shape player experiences.
- Why this job: Join a passionate team and make a real impact in the gaming community.
- Qualifications: Strong writing skills and experience in online gaming communities.
- Other info: Opportunity for contract extension and growth in a dynamic industry.
The predicted salary is between 24000 - 36000 £ per year.
PRELOADED is seeking a Community Manager to support our Virtual Worlds. This role focuses on player communication, feedback management, and community engagement.
Key Responsibilities
- Collect, organise, and relay player feedback, bug reports, feature requests, and general sentiment to the development team.
- Communicate game updates, fixes, and changes clearly to the player community.
- Write and publish announcements, patch notes, and teasers.
- Engage with players, respond to questions, and help foster a positive, welcoming community.
- Oversee early community and forum discussions to monitor player sentiment and emerging topics.
- Support moderation efforts by enforcing community guidelines and assisting moderators.
- Maintain community documentation such as rules and FAQs.
- Set up and administer real-time community chat channels (e.g. Discord, Reddit, Slack etc).
- Liaise with internal and external marketing teams to coordinate brand and IP messaging to the community.
Nice to Have
- Experience working with automated workflows, bots, or third-party community tools.
- Wide range of platform experience - mobile, VR, UGC etc.
Ideal Candidate
- Strong written communication skills.
- Experience managing or moderating online gaming communities.
- Familiarity with community chat channel setup and administration.
- Confident collaborating with internal teams and external stakeholders.
- Organised, proactive, and able to identify community sentiment and trends.
Contract Length: Start ASAP - 3 months (with possibility to extend)
ABOUT PRELOADED
We are a BAFTA-winning games studio inventing new ways to play for everyone. We harness the power of play to create the experiences of tomorrow.
Founded in 2000, PRELOADED believes that play, in all contexts and for all audiences, has the potential to impact our world positively. As a cross-disciplinary team of artists, designers, play specialists, and creative technologists, we are united by this shared mission - what we call Play with Purpose®.
Together, we craft a diverse range of playful experiences. We help organisations, brands, and institutions engage next-generation audiences and collaborate with technology platforms to imagine the future of play.
Community Manager (Contract) PRELOADED in London employer: LTG
Contact Detail:
LTG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Manager (Contract) PRELOADED in London
✨Tip Number 1
Get to know the community! Dive into forums, Discord channels, and social media where players hang out. Understanding their vibe will help you connect better during interviews.
✨Tip Number 2
Show off your communication skills! Prepare to discuss how you've engaged with communities in the past. Bring examples of how you’ve handled feedback or moderated discussions.
✨Tip Number 3
Be proactive! If you see a trending topic or issue in the community, be ready to discuss it. This shows you're not just a passive observer but someone who’s genuinely invested.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Community Manager (Contract) PRELOADED in London
Some tips for your application 🫡
Show Off Your Writing Skills: As a Community Manager, strong written communication is key. Make sure your application showcases your ability to write clearly and engagingly. Use examples from your past experiences to highlight how you've communicated effectively with communities.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We want to see how you can contribute to our community and engage with players.
Highlight Your Community Experience: If you've managed or moderated online gaming communities before, shout about it! Share specific examples of how you've engaged with players, collected feedback, and fostered a positive environment. This will show us you're the right fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at LTG
✨Know Your Community
Before the interview, dive deep into PRELOADED's community. Familiarise yourself with their games, player feedback, and current discussions. This will help you demonstrate your understanding of their player base and show that you're genuinely interested in fostering a positive community.
✨Showcase Your Communication Skills
As a Community Manager, strong written communication is key. Prepare examples of how you've effectively communicated updates or managed feedback in past roles. Bring along any relevant writing samples, like announcements or patch notes, to showcase your style and clarity.
✨Engagement Strategies Matter
Think about how you would engage with players on platforms like Discord or Reddit. Be ready to discuss specific strategies you would implement to foster a welcoming environment and encourage player interaction. This shows that you’re proactive and have a clear vision for community engagement.
✨Be Ready for Scenario Questions
Expect questions about handling difficult situations, such as negative feedback or community disputes. Prepare by thinking through past experiences where you successfully navigated similar challenges. This will highlight your problem-solving skills and ability to maintain a positive community atmosphere.
