Generator Technical Support Engineer

Generator Technical Support Engineer

Full-Time 55000 £ / year On-site
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At a Glance

  • Tasks: Provide expert technical support for diesel generator systems and assist engineers with troubleshooting.
  • Company: Leading provider of critical power solutions with a remote working culture.
  • Benefits: Competitive salary, remote work, and opportunities for professional growth.
  • Other info: Flexible hours and occasional site visits for hands-on experience.
  • Why this job: Join a dynamic team and enhance your technical skills while working from anywhere.
  • Qualifications: Experience with diesel generators and strong troubleshooting skills required.

Salary: £50,000 – £60,000 per annum

Location: Remote Working – UK

Job Type: Permanent, Full-Time

The Opportunity

LTek Recruitment is working with a leading provider of critical power solutions that is looking to recruit an experienced Generator Technical Support Engineer to join its growing technical team. This is an excellent opportunity for an experienced Generator Engineer, Controls Engineer or Technical Support Engineer looking to move into a predominantly remote-based position. The successful candidate will provide specialist technical support across a wide range of diesel generator systems, assisting field service engineers, customers and internal departments with fault diagnosis, troubleshooting, system design and technical queries. The position offers a salary of £50,000–£60,000, remote working and the opportunity to develop your technical expertise within an established engineering business.

Key Responsibilities

  • Provide technical support and fault-finding assistance across diesel generator systems.
  • Diagnose and troubleshoot generator control systems, including Deep Sea Electronics (DSE) and ComAp.
  • Support field service engineers with complex electrical and mechanical faults.
  • Provide technical assistance relating to alternators, Automatic Voltage Regulators (AVRs) and generator control circuits.
  • Assist with generator system design, development and technical specifications.
  • Produce technical documentation, operating instructions and Risk Assessments and Method Statements (RAMS).
  • Prepare electrical and mechanical CAD drawings, with training provided where required.
  • Support the development of Bills of Materials (BOMs) and technical specifications.
  • Monitor generator installations remotely using DSE WebNet.
  • Liaise with suppliers and manufacturers regarding technical issues and product improvements.
  • Assist with technical training and development for field service engineers.
  • Attend customer sites occasionally to assist with complex faults, testing and technical investigations.

Experience Required

We are particularly interested in speaking with engineers who have strong technical knowledge of diesel generators and associated control systems.

Essential Experience:

  • Previous experience working with diesel generators in a field service, commissioning, controls or technical support capacity.
  • Strong knowledge of DSE and/or ComAp generator controllers.
  • Experience diagnosing electrical and mechanical faults on generator systems.
  • Knowledge of diesel engines, including Perkins, Cummins, Volvo, MTU or Baudouin.
  • Understanding of generator control circuits, electrical systems and associated components.
  • Strong communication skills and the ability to provide technical assistance over the telephone and remotely.

Desirable Experience:

  • Previous experience in a generator technical support or technical helpdesk position.
  • Experience with generator commissioning and system integration.
  • Knowledge of generator synchronisation and control systems.
  • Experience using DSE WebNet or similar remote monitoring platforms.
  • Familiarity with CAD software.
  • Experience producing technical documentation and engineering drawings.

What's on Offer?

  • £50,000 – £60,000 basic salary
  • Remote working
  • Monday to Thursday: 8:30am – 5:00pm / Friday: 8:30am – 2:00pm
  • Opportunity to work with a wide range of generator manufacturers and technologies.
  • Occasional site visits for technical support and complex fault diagnosis.

Who Would This Role Suit?

This opportunity would be particularly attractive to an experienced Generator Field Service Engineer, Generator Controls Engineer, Generator Commissioning Engineer or Generator Technical Support Engineer who enjoys technical fault-finding and wants to move into a more office-based technical position while working remotely. You will need to be confident diagnosing generator faults, particularly involving DSE and ComAp controllers, and comfortable supporting other engineers with complex technical issues.

Apply Now

If you have a strong background in diesel generators and are looking for a technical support position offering £50,000–£60,000 and remote working, we would be interested in hearing from you. Apply today or contact LTek Recruitment for a confidential discussion.

Generator Technical Support Engineer employer: Ltek Recruitment Ltd

Join a reputable engineering manufacturer in the Peterborough area, where your skills as a Class 1 TIG Welder will be valued in a high-quality specialist environment. Enjoy a competitive salary of up to £40,000, permanent employment, and the chance to work on technically interesting projects that enhance your expertise in specialist materials. With a strong focus on employee growth and a supportive work culture, this is an excellent opportunity for those seeking a rewarding career in engineering.

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Contact Details:

Ltek Recruitment Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Generator Technical Support Engineer

✨Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Generator Technical Support Engineer role you’re after at Ltek Recruitment Ltd.

✨Show Off Your Projects!

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✨Engage with Online Communities

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✨Apply Through Company Websites

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We think you need these skills to ace Generator Technical Support Engineer

Technical Support
Fault Diagnosis
Troubleshooting
Generator Control Systems
Deep Sea Electronics (DSE)
ComAp
Electrical Fault Diagnosis

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Generator Technical Support Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Ltek Recruitment Ltd a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Ltek Recruitment Ltd specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at Ltek Recruitment Ltd

✨Brush Up on Core Engineering Principles

Before heading into the interview with Ltek Recruitment Ltd, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

✨Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

✨Relate Your Experience to the Role

In a full-time role, employers like Ltek Recruitment Ltd want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

✨Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.