Senior Administrator in Wigan

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included. Are you a detail-oriented, organised, and proactive individual looking to make an impact in a dynamic and fast-paced environment? We’re on the hunt for an exceptional Senior Administrator to join our team! If you thrive in a role where no two days are the same and love supporting a team with your outstanding organisational skills, this is the perfect opportunity for you.

We have a great opportunity available to join Novus, our prison education provider at HMP Hindley, working as a Senior Administrator. We are looking for someone who can confidently work across multiple platforms and software packages to support the team. This role is offered on a permanent, full-time basis, working 37 hours per week.

Who are Novus? Novus is a leading provider of prison education and has been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are also part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated “Good” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information: HMP Hindley is a Prison and Young Offender Institution (YOI) based in Bickershaw near Wigan, Greater Manchester. The resettlement prison has capacity for 600 young adults (18-25 years old) and adult males. The prison is committed to providing a safe and educational environment where its prisoners can learn new skills to help them on release.

Role Responsibilities:

• Manage and maintain administrative systems and processes.
• Work effectively with various digital tools and platforms including Microsoft and cloud-based applications.
• Produce accurate data, documentation and reports.
• Work with internal and external stakeholders.
• Ensure compliance with data protection and organisational policies.

You will need to have excellent organisational, time-management and communication skills with the ability to adapt to new platforms and processes.

Skills, Qualifications and Experience:

• Hold or be willing to gain qualifications at level 2 in Literacy and Numeracy within agreed timescales.
• Hold or be willing to work towards a Level 2 qualification related to ICT or Business Administration or relevant industrial experience and skills.
• Effective and efficient administration within a busy office environment.
• Maintaining accurate electronic and paper-based data recording systems.
• Good literacy and numeracy skills.
• Time management.
• Communication and interpersonal skills.
• Customer Service.

Benefits include:

• 35 days annual leave plus 8 bank holidays.
• 2 hours for wellbeing / personal development per week.
• Significant Pension contributions.
• Retail Discounts.
• Employee Assistance Program.
• Cycle to work scheme.

Safeguarding: The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK’s rich diversity and vibrancy.

The closing date for this job advert is 09/12/2025. However, sometimes the job advert may close early if we receive a good response!