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- Tasks: Support students and staff in accessing knowledge and ensure smooth library operations.
- Company: Join Novus, a leading provider of prison education with a vibrant team.
- Benefits: Enjoy 35 days annual leave, wellbeing hours, and retail discounts.
- Why this job: Make a real difference in education while working in a dynamic environment.
- Qualifications: Level 3 Library qualification or willingness to achieve, plus customer service experience.
- Other info: Be part of a diverse team committed to inclusivity and personal development.
The predicted salary is between 28800 - 43200 £ per year.
Do you have a passion for books, resources, and helping others access knowledge? We’re looking for an enthusiastic and organised Library Support Officer to join our vibrant team! If you love working in a dynamic environment, supporting students and staff with their information needs, and ensuring our library runs smoothly, this is the perfect role for you. Bring your passion for learning, excellent organisational skills, and commitment to supporting education to help create a welcoming and efficient library experience!
We have a great opportunity available to join Novus, our prison education provider at HMP Wakefield, working as a Library Support Officer. This role is offered on a permanent, full-time basis, working 37 hours per week.
HMP Wakefield is a Category A high-security prison for adult men, located in Wakefield, West Yorkshire. Established in 1594 as a house of correction, it is one of the oldest operating prisons in England and Wales. The site forms part of the long-term high-security estate and houses individuals convicted of serious offences. It has a capacity of around 750 prisoners, with a current population of approximately 630, including about 148 Category A inmates.
Role Responsibilities
Please see the attached role profile for an overview of general role responsibilities. Specific details pertaining to the nature of the role are shared during the interview process.
Skills, Qualifications and Experience
- To hold Level 3 Library and Information Services qualification or be willing to work towards achieving within an agreed timescale
- To hold Level 2 qualifications in literacy, numeracy
- Experience of working in a customer facing role
- High Attention to detail
- Effective communication & inter-personal skills
- IT skills, working with Microsoft Office and/or management data systems
- Logical and organised
35 days annual leave plus 8 bank holidays, 2 hours for wellbeing / personal development per week, significant pension contributions, retail discounts, employee assistance program, cycle to work scheme.
The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.
Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK’s rich diversity and vibrancy.
The closing date for this job advert is 19/03/2026. However, sometimes the job advert may close early if we receive a good response!
Library Support Officer in Wakefield employer: LTE Group
Contact Detail:
LTE Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Support Officer in Wakefield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Novus or similar organisations. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching Novus and their mission. Show us that you’re not just passionate about books but also about supporting education in a prison setting. Tailor your answers to reflect our values!
✨Tip Number 3
Practice your communication skills! As a Library Support Officer, you'll need to interact with a diverse range of people. Role-play common interview questions with a friend to build your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our vibrant team!
We think you need these skills to ace Library Support Officer in Wakefield
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for books and helping others in your application. Share a personal story or experience that highlights your love for libraries and education. This will help us connect with you on a deeper level!
Tailor Your CV: Make sure your CV is tailored to the Library Support Officer role. Highlight relevant skills, qualifications, and experiences that match the job description. We want to see how you can contribute to our vibrant team!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary and avoid jargon. We appreciate straightforward communication that showcases your organisational skills!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at LTE Group
✨Know Your Library Stuff
Brush up on your knowledge of library services and resources. Familiarise yourself with the specific needs of a prison library, as well as the challenges faced in such an environment. This will show your passion for the role and your commitment to supporting education.
✨Show Off Your Organisational Skills
Prepare examples of how you've successfully managed tasks or projects in previous roles. Being organised is key for a Library Support Officer, so highlight your ability to keep things running smoothly and efficiently.
✨Communicate Like a Pro
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently. Think about how you would explain complex information to someone who may not be familiar with it, especially in a diverse environment like a prison.
✨Demonstrate Your Customer Service Experience
Since this role involves working closely with students and staff, be ready to discuss your customer-facing experience. Share specific instances where you went above and beyond to help someone, showcasing your enthusiasm for assisting others in accessing knowledge.