At a Glance
- Tasks: Lead on providing outstanding pastoral care and support student wellbeing.
- Company: The Manchester College, the largest Further Education College in the UK.
- Benefits: 35 days annual leave, well-being days, pension scheme, and retail discounts.
- Other info: Join a vibrant campus with cutting-edge facilities and strong industry links.
- Why this job: Make a real difference in young people's lives and shape brighter futures.
- Qualifications: Level 3 qualification in Education, Social Care, or related fields required.
The predicted salary is between 32931 - 34000 £ per year.
Are you committed to making a real difference in the lives of young people? The Manchester College is seeking a dedicated Senior Pastoral Support Officer to lead on providing outstanding pastoral care across our student community. In this vital role, you’ll support student wellbeing, remove barriers to learning, and help create a safe, inclusive, and nurturing environment. You’ll work closely with curriculum teams, safeguarding leads, and external agencies to ensure every learner is supported to succeed. Your leadership and compassion will empower students to overcome challenges and reach their full potential. Join a team that puts student welfare at the heart of everything it does. Be the difference that helps shape brighter futures.
We have an exciting opportunity at our City Campus Manchester to join our Student Experience and Support Department as a Senior Pastoral Support Officer on a permanent, full-time (35 hours per week) basis.
Site Information: Our City Centre campus is a flagship site in the heart of Manchester, offering cutting-edge facilities and a buzzing, creative atmosphere. Home to our Centre of Excellence for Creative and Digital Industries, it provides an inspiring setting for both staff and learners, with specialist studios, workshops, and collaborative spaces. With its central location and strong industry links, the campus is a hub for innovation, talent development, and real-world learning.
Who are TMC? The Manchester College is the largest Further Education College in the United Kingdom and has the largest provisions for 16-19yrs olds, adults, and higher education in Greater Manchester. We are part of the LTE group that consists of MOL, Total People, UCEN Manchester, Novus, and LTE Group Operations. We currently support more than 25% of Greater Manchester’s learning provision and are currently rated 'Good' by Ofsted. The Manchester Colleges offering is bolstered by 18 Centres of Excellence across our campuses, ensuring we give our best and strive to achieve an unrivalled learning experience for our students. We have partnerships with over 1000 industry and employer partners nationally to ensure our students secure their place as the leaders of the future. Proudly, The Manchester College is also 1 of only 57 organisations nationally recognised with the Princess Royal Training Award 2025, demonstrating our commitment to investing in our people and their development.
Benefits:
- 35 days paid annual leave plus 8 bank holidays.
- 3 well-being days per year.
- Significant pension contribution.
- Retail discounts.
- Employee Assistance Program.
- Cycle to work scheme.
Role Responsibilities: Please see the attached role profile for an overview of general role responsibilities.
Skills, Qualifications and Experience: To be successful in this role, you will need:
- Level 2 qualification in English and Mathematics or equivalent.
- Qualified to at least level 3 in Education, Social Care, Mentoring, Youth Work, Counselling or Advice & Guidance.
- Evidence of effective use of ICT systems and programs; including ProMonitor, EBS Reports.
- Evidence of effective use of ICT systems and programs; including Microsoft Office.
- Evidence of supporting learners in an educational setting, preferably FE / HE.
- Evidence of working with 16+ students, including adults.
- Evidence of experience in providing support for academic and personal, social and health development.
- Experience of motivating and affective change e.g. targeted and universal pastoral interventions or attendance improvements.
- Effective mentoring / coaching skills.
- Effective time-management.
- Prioritising workload and problem solving.
- Ability to work to deadlines.
- Flexibility of approach.
- Working in a team.
- Attending meetings and contributing to the development of working practices.
- Evidence of continuous professional development.
- Promotion of a positive culture.
- Promote and develop enrichment and promotion of wider-college opportunities.
Safeguarding: The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.
Equal Opportunities Statement: At The Manchester College, we’re committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity. The Manchester College is committed to working in an inclusive way with all the communities where we are geographically located and to developing a workforce and student community that reflects Greater Manchester’s and the UK’s rich diversity and vibrancy.
The closing date for this job advert is 29/07/2026. However, sometimes the job advert may close early if we receive a good response!
Senior Pastoral Support Officer in Manchester employer: LTE Group
The Manchester College is an exceptional employer, dedicated to fostering a supportive and inclusive work environment that prioritises the wellbeing of both staff and students. With competitive benefits including 35 days of annual leave, a strong pension scheme, and opportunities for professional development, employees are empowered to grow and thrive in their roles. Located in the vibrant heart of Manchester, our City Centre campus offers cutting-edge facilities and a collaborative atmosphere, making it an inspiring place to work and contribute to shaping the futures of young people.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Pastoral Support Officer in Manchester
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at LTE Group.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from LTE Group!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like LTE Group, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at LTE Group or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Senior Pastoral Support Officer in Manchester
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to LTE Group:Before hitting send, make sure to tailor your application specifically to LTE Group! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at LTE Group
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
