Refrigeration & Air Conditioning Learning Coach in Manchester

Total People are looking to recruit a Learning Coach who will be responsible for coaching, mentoring, tutoring, and assessing students on the L2 & L3 standards. This post is offered on a permanent basis, working 37 hours per week, based at our Wythenshawe Campus (we would consider part time applications).

The Learning Coach will support the apprentices to develop their knowledge, skills and behaviours that are required to be demonstrated within the apprenticeship. This will consist of coaching and mentoring sessions, knowledge delivery through teaching sessions that will be run at our classroom and workshops. You will be required to teach in both the classroom and the workshop environment, complete guidance and mock end point assessments to ensure that apprenticeships are ready for the independent assessment at the end of their apprenticeship.

You will work closely with other Learning coaches to ensure that the skills and knowledge learnt in the classroom will be embedded in the workplace. You will take part in discussions with employers to build good relationships and be involved in updating all parties on the apprentice’s journey through progress reviews. You will be expected to embed maths and English into your delivery to ensure that learners that do not have the required level of Functional skills or equivalent can pass the exams.

At Total People we are committed to making a difference and we need motivated and passionate colleagues who can make it happen. The successful applicant must be flexible, confident and an excellent communicator.

Key Responsibilities include:

• Fulfil teaching commitments which will consist of both classroom and workshop environment.
• Manage and maintain a caseload of learners as agreed with your line manager and carry out regular learner interventions.
• Ensure evidence for learning, achievement, funding and Ofsted is captured effectively and timely including: 20% OJT requirements are fully met and recorded as per procedure.
• Learners achieve the highest grade in EPA they are capable of.
• Progress Individualised learning programmes, agreed with employer and learner based on initial assessments and including Maths and English.
• Engage the learner’s line manager, making clear their responsibilities and working collaboratively to provide support, guidance and opportunities for learning.
• Plan the end point assessment process with learners and employers, ensuring preparation and practice is included in the learning plan.
• Inspire and motivate learners and identify any barriers and adapt to your learners’ needs.
• Motivate and drive learners to achieve their qualifications on time.
• Deliver Maths and English (and ICT where applicable), to support the learner’s achievement and progress in these areas.
• Ensure marking and feedback to the learner is accurate and supports their development.
• Work closely with IQA’s on best practice, development needs and providing sampling, monitoring as detailed in the IQA plan.
• Maintain a positive working relationship with employers ensuring progression and new leads are generated.
• Produce accurate and timely reports as agreed with your line manager based on your KPI’s.
• Contribute to the production of high-quality learning materials.
• Living the values of the Group through positive behaviours and attitude.
• To actively contribute to the Total Peoples commitment to safeguarding and promoting the well-being of children, young people and vulnerable adults.

Qualifications, Experience & Skills Essential:

• Refrigeration and Air Conditioning background; commercial and industrial exposure.
• Ability to deliver engaging and interactive teaching in the workshop to meet learners needs.
• Excellent level of skills in written and oral and presentational areas, understanding the importance of focus on the audience to support learning.
• Ability to plan, paying attention to detail and a track record in developing and delivering robust, effective, prioritised plans which achieve KPIs and strategic aims.
• Proactively drive learner performance and engagement.
• To be customer focused, having the ability to present Total People in a positive manner, persuading and influencing where necessary.
• FGAS Qualification.
• Level 3 qualification in Refrigeration & Air Conditioning.

Benefits:

• 34 days annual leave inclusive of bank holidays, plus birthday day off.
• Autoenrolment to a workplace pension scheme.
• Retail Discounts.
• Employee Assistance Program.
• Flexible working pattern – responsibility for planning your own interventions with learners.
• Competitive Salary.
• All equipment is provided to complete the role.

Total People is one of the largest providers of apprenticeships and work‑based learning in the Northwest. For more information on what we do please visit us at www.totalpeople.co.uk.

Safeguarding: The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre‑screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement: Total People is an equal opportunities employer. Applicants must demonstrate in their application their ability to meet the key responsibilities, key result areas and Qualifications/Skills and Experience detailed within the job description.

The closing date for this job advert is 15/04/2026. However sometimes the job advert may close early if we receive a good response, so we recommend you apply at your earliest opportunity.