Learning and Support Worker in Manchester

Are you passionate about making a real difference in the lives of Learners? We’re looking for an enthusiastic and dedicated Learning Support Worker to join our team! If you’re driven by helping others reach their full potential, providing one-on-one support, and creating an inclusive, nurturing environment, this is your chance to be part of something truly rewarding. Bring your compassion, creativity, and commitment to support our students in their learning journey and empower them to succeed!

We have a great opportunity available to join Novus Transforming Lives, our prison education provider at HMP Forest Bank, working as a Learning and Support Worker. This position is offered on a permanent, full-time basis, working 40hrs per week.

Who are Novus Transforming Lives? Novus Transforming Lives is a leading UK-based education provider dedicated to delivering high-quality learning and rehabilitation services within the prison system. We are currently rated “Good” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.

Site Information: HMP Forest Bank is located in Pendlebury in Salford, Greater Manchester. The prison is a Category B Male Prison that accommodates remand and sentenced offenders. It offers a diverse range of education opportunities and employment support. Individuals can work towards nationally recognised qualifications.

Role Responsibilities: Please see the attached role profile for an overview of general role responsibilities. Specific details about the individual role are shared during the interview process.

Skills, Qualifications and Experience: To be successful in this role, you will need to:

• Achieve performance and quality targets
• Produce accurate and timely reporting
• Demonstrate positive team working
• Have experience of conducting assessments and supporting learning of individuals and groups
• Have experience of working with groups of learners with a range of abilities
• Have experience of successful working in an effective multi-disciplinary team
• Hold Hidden Difficulties Level 2 or equivalent (or be willing to work towards within an agreed timeframe)
• Hold Level 2 qualifications in Literacy and Numeracy (or be willing to work towards within an agreed timeframe)

Benefits:

• 31 days annual leave plus 8 bank holidays
• 2 hours for wellbeing / personal development per week
• Significant pension contribution
• Retail Discounts
• Employee Assistance Programme

Safeguarding: Novus Transforming Lives is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.

Equal Opportunities Statement: Novus Transforming Lives is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK’s rich diversity and vibrancy.

The closing date for this job advert is 08/04/2026. However, sometimes the job advert may close early if we receive a good response!