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- Tasks: Support library services and assist learners in a dynamic educational environment.
- Company: Join Novus, a leading provider of prison education with a focus on rehabilitation.
- Benefits: Enjoy 35 days annual leave, retail discounts, and a significant pension scheme.
- Why this job: Make a real difference in the lives of learners while developing your skills.
- Qualifications: Level 3 Library qualification or willingness to achieve, plus Level 2 literacy and numeracy.
- Other info: Part-time role with flexible hours and opportunities for personal development.
The predicted salary is between 20800 - 22800 £ per year.
We have a great opportunity to join Novus, our prison education provider at HMP Wealstun, as a Library Support Officer. This role is offered on a permanent, part-time basis, working 22.5 hours per week.
Who are Novus? Novus is a leading provider of prison education and has been supporting men, women, and children of all ages for over 30 years across the UK to take new directions. We are part of the LTE group of companies that include The Manchester College, MOL, Total People, UCEN, and LTE Group Operations. We are currently rated “Good” by Ofsted and have partnerships with over 1000 industry and employer partners, ensuring our learners secure their place as the movers and shakers of the future. Our business is growing year on year due to our continued success as a leading provider in prison education.
Site information: HMP Wealstun is a Category C men’s prison near Thorp Arch in West Yorkshire, focused on rehabilitation through education, skills development, and structured training. Formed in 1995 from the merger of two neighbouring prisons, it now operates solely as a Category C establishment, offering a wide range of learning, vocational and resettlement opportunities to support men preparing for release. The prison provides modern facilities, purposeful activity, and strong support services aimed at helping learners build confidence, gain qualifications, and progress towards positive futures.
Role responsibilities: Please see the attached role profile for an overview of general role responsibilities. Specific details pertaining to the nature of the role are shared during the interview process.
Skills, qualifications and experience: To be successful in this role, you will need to:
- Hold Level 3 Library and Information Services qualification or be willing to work towards achieving within an agreed timescale
- Hold Level 2 qualifications in literacy, numeracy
- Experience of working in a customer facing role
- High attention to detail
- Effective communication & inter-personal skills
- IT skills, working with Microsoft Office and/or management data systems
- Logical and organised
Benefits:
- 35 days annual leave plus 8 bank holidays (Pro-Rata)
- 2 hours for wellbeing / personal development per week (Pro-Rata)
- Significant Pension contributions
- Retail Discounts
- Employee Assistance Program
- Cycle to work scheme
Safeguarding: The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.
Equal Opportunities Statement: Novus is committed to providing an environment where everyone is valued as an individual and where learners and colleagues can work, learn, flourish and develop their skills and knowledge in an atmosphere of dignity and respect. We are committed to working in an inclusive way with all the communities in which we are geographically located and to developing a workforce and learner community that reflects the UK’s rich diversity and vibrancy.
The closing date for this job advert is 18/02/2026. However, sometimes the job advert may close early if we receive a good response!
Student Support in Leeds employer: LTE Group
Contact Detail:
LTE Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Support in Leeds
✨Tip Number 1
Get to know the company! Research Novus and HMP Wealstun to understand their mission and values. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work there, giving you an edge over other candidates.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to student support roles. Think about your experiences and how they align with the responsibilities of a Library Support Officer. Confidence is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Student Support in Leeds
Some tips for your application 🫡
Read the Job Description Carefully: Before you start writing, give the job description a good read. It’ll help us understand what Novus is looking for in a Library Support Officer and tailor your application to match those needs.
Show Off Your Skills: Make sure to highlight your Level 3 Library and Information Services qualification (or your willingness to get it). Also, don’t forget to mention your customer service experience and any IT skills you have – these are key for us!
Be Personal and Authentic: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. Share your passion for education and how you can contribute to the positive environment at HMP Wealstun.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at LTE Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Library Support Officer. Familiarise yourself with the specific duties mentioned in the job description and think about how your skills and experiences align with them. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves working in a customer-facing environment, be prepared to discuss your previous experiences in similar roles. Think of specific examples where you've successfully assisted customers or resolved issues. Highlighting your effective communication and interpersonal skills will demonstrate that you can connect with learners and staff alike.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during the interview. These might involve handling difficult situations or supporting learners with diverse needs. Practice your responses by thinking through how you would approach these scenarios, focusing on your logical and organised problem-solving abilities. This will show that you can think on your feet and adapt to challenges.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team dynamics, training opportunities, or how success is measured in the role. Asking insightful questions not only shows your enthusiasm but also helps you determine if the organisation is the right fit for you.
