At a Glance
- Tasks: Lead quality assurance for accredited qualifications and support learning coaches.
- Company: Join Total People, a not-for-profit training provider with a 100% employer recommendation rate.
- Benefits: Enjoy 34 days annual leave, retail discounts, and a workplace pension scheme.
- Other info: Inclusive environment with excellent career growth opportunities and commitment to safeguarding.
- Why this job: Make a real difference in education while developing your coaching and leadership skills.
- Qualifications: Experience in coaching, strong communication skills, and relevant sector qualifications required.
The predicted salary is between 28891 - 32891 £ per year.
The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.
Job reference: REQ012448
Date posted: 21/05/2026
Application closing date: 01/07/2026
Location: Manchester
Salary: £28,891.50 plus £3,750 car allowance per annum
Package: Competitive Benefits + Auto-Enrolment Pension scheme
Contractual hours: 37
Basis: Full time
Job category/type: Quality Assurance
Want to make a difference, working for a not-for-profit training provider, that’s recommended by 100% of its employers? Then Total People is the place for you!
Total People, part of the LTE Group, is seeking to appoint a Lead Quality Assurer (Qualifications) to join the Quality team on a permanent, full-time role (37 hours per week) basis. This role is based in the Northwest/Greater Manchester area and reporting to the Head of Assessment and Exams, this role will lead quality assurance activity for accredited qualifications across the sector, ensuring robust and compliant processes are in place in line with Awarding Organisation and JCQ requirements.
The successful candidate will provide accurate, relevant and up-to-date information to Awarding Organisations within agreed timescales, while assuring the quality of education and assessment delivered to learners undertaking accredited qualifications. The role includes identifying development needs, supporting learning coaches through advice, guidance and training, and helping to maintain the quality and integrity of qualifications across the organisation.
In order to be successful in your application you will need to meet the following essential criteria:
- Coaching – able to deliver high quality, effective coaching that meets learner needs
- Communication – excellent level of skills in written and oral and presentational areas, understanding the importance of focus on the audience to support learning
- Planning – attention to detail and a track record in developing and delivering robust, effective, prioritised plans which achieve KPIs and strategic aims
- Performance - proactively driving performance and engagement
- Customers - ability to present Total People in a positive manner, persuading and influencing where necessary
- Continuous improvement – seeks to improve processes and implement and embed changes
- Relevant occupational sector experience and relevant qualifications (at a level higher than delivery), and/or current updated CPD
- TAQA, equivalent or to relevant sector requirements/willing to work towards
- IQA, equivalent or to relevant sector requirements/willing to work towards
- Functional Skills Level 2 in English, Maths and ICT or equivalent
- Experience of coaching to support learning
- Ability to plan, organise and prioritise workload
- Detailed understanding of End Point Assessment and Gateway
34 days annual leave inclusive of bank holidays, plus birthday day off
Auto-enrolment to a workplace pension scheme
Retail Discounts
Employee Assistance Program
Safeguarding: The LTE Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All applicants will be required to undergo an appropriate DBS check via the Criminal Records Bureau and may be subject to additional online checks as part of our pre-screening process. Some roles are exempt from the Rehabilitation of Offenders Act 1974 and would require an Enhanced DBS check.
At Total People, we’re committed to providing an environment free from discrimination, bullying, harassment, or victimisation, where all members of our community are treated with respect and dignity. Total People is committed to working in an inclusive way with all the communities where we are geographically located and to developing a workforce and student community that reflects Greater Manchester’s and the UK’s rich diversity and vibrancy.
We ask all applicants to demonstrate in their application their ability to meet the key responsibilities of the role with experience and/or qualifications detailed within the role profile. Across the LTE Group we work to support our veterans into employment and are also proud holders of Disability Confident employer award. If you require reasonable adjustments, please let us know.
The closing date for this job advert is 01/07/2026. However, sometimes the job advert may close early if we receive a good response!
Lead Quality Assurer employer: LTE Group
Total People is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in the heart of Greater Manchester. With a strong commitment to employee development, we offer extensive training opportunities, competitive benefits including 34 days of annual leave, and a workplace culture that prioritises respect and diversity. Join us in making a meaningful impact as we lead quality assurance in education, ensuring the highest standards for our learners and communities.
